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- Tasks: Lead a dedicated housekeeping team and ensure top-notch cleanliness for guests.
- Company: A leading hotel chain in the vibrant Greater London area.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Why this job: Enhance guest experiences and thrive in a lively hotel atmosphere.
- Qualifications: 3-5 years of housekeeping management experience and strong leadership skills.
- Other info: Bilingual candidates, especially Mandarin speakers, are highly preferred.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel chain in Greater London is seeking an experienced Housekeeping Manager to lead a dedicated team, ensure the highest standards of cleanliness, and enhance guest satisfaction.
The ideal candidate will have 3-5 years of experience in a similar role, possess strong leadership abilities, and have excellent organizational skills. Bilingual candidates, especially those who speak Mandarin, are preferred to facilitate communication with diverse staff and vendors.
This role offers a chance to thrive in a vibrant hotel environment.
Head of Housekeeping & Guest Experience employer: IBIS SINGAPORE ON BENCOOLEN
Contact Detail:
IBIS SINGAPORE ON BENCOOLEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housekeeping & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the hotel chain thoroughly. Understand their values, guest experience strategies, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved guest satisfaction in your previous roles. We want to see how you can bring that magic to our hotel!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to an amazing guest experience.
We think you need these skills to ace Head of Housekeeping & Guest Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping and guest experience. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership abilities and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Head of Housekeeping & Guest Experience role. Share specific examples from your past that demonstrate your expertise and passion for enhancing guest satisfaction.
Show Off Your Bilingual Skills: If you speak Mandarin or any other languages, make sure to mention this in your application. We value diverse communication skills, especially in a vibrant hotel environment like ours, so let us know how you can bridge gaps with staff and vendors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN
✨Know Your Stuff
Make sure you’re well-versed in the latest housekeeping standards and guest experience strategies. Brush up on your knowledge about cleanliness protocols and how they impact guest satisfaction, as this will show your expertise and commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your leadership abilities and how you can enhance the performance of the housekeeping team.
✨Emphasise Communication Skills
Since bilingual candidates are preferred, if you speak Mandarin, be sure to highlight this during the interview. Discuss how your language skills have helped you in previous roles, especially in communicating with diverse teams and vendors.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like a guest complaint or a staffing issue. Prepare by thinking through your problem-solving process and how you would ensure both cleanliness and guest satisfaction in those scenarios.
