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- Tasks: Lead the front office team to ensure exceptional guest experiences and satisfaction.
- Company: A top hospitality group in Greater London known for excellence.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Degree in Hospitality Management and 3+ years of relevant experience.
- Other info: Embrace a culture of excellence and loyalty in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality group in Greater London is seeking a Duty Manager to provide management support and ensure guest satisfaction. This role emphasizes Front Office operations while maintaining service standards and overseeing staff performance.
Ideal candidates should hold a degree in Hospitality Management and have a minimum of 3 years of relevant experience. Strong interpersonal and service-oriented skills are essential for this dynamic position. The company fosters a culture of excellence and guest loyalty.
Front Office Duty Manager - Guest Experience Leader employer: IBIS SINGAPORE ON BENCOOLEN
Contact Detail:
IBIS SINGAPORE ON BENCOOLEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Duty Manager - Guest Experience Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Office Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your interpersonal skills and how you've gone above and beyond to ensure guest satisfaction in your previous roles.
✨Tip Number 3
Research the company culture! Before your interview, dive into the company's values and mission. This will help you tailor your responses and demonstrate that you're not just a fit for the role, but also for their team dynamic.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the perfect role. Plus, applying directly shows your enthusiasm and commitment to joining our team in delivering exceptional guest experiences.
We think you need these skills to ace Front Office Duty Manager - Guest Experience Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you’ve gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in Front Office operations and any leadership roles you've held. We want to see how your background aligns with our culture of excellence!
Be Specific About Your Skills: Don’t just list your skills; provide examples of how you’ve used them in real situations. Whether it’s managing a team or resolving guest complaints, we want to know how your interpersonal and service-oriented skills have made a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN
✨Know Your Hospitality Basics
Brush up on your knowledge of front office operations and guest experience management. Be ready to discuss how you’ve handled guest complaints or improved service standards in your previous roles.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your strong interpersonal skills. Think about times when you’ve successfully led a team or resolved conflicts, as this will demonstrate your ability to manage staff performance effectively.
✨Research the Company Culture
Dive into the company’s values and culture. Understanding their emphasis on excellence and guest loyalty will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their approach to guest satisfaction or how they support their staff's development. This shows your genuine interest in the role and the company.
