We are on the search for a full-time Food & Beverage Team Leader. Our mission at ibis London Blackfriars is to create memorable moments for our guests by connecting hearts from arrival to farewell. You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service every day to our guests.
Our hotel offers 297 modern guest rooms and is ideally located in the heart of London, just moments from Southwark and Blackfriars stations.
A job, a career or a calling, whatever brings you here, we have something for you!
As our next Food & Beverage Team Leader, you will be a key part of our Food & Beverage team, leading service within Charlie's Corner Bar & Restaurant and helping to create a welcoming and memorable experience for every guest.
You will:
Lead, motivate and support the Food & Beverage team throughout each shift
Deliver exceptional guest service and ensure high standards are maintained at all times
Take responsibility for the smooth operation of Charlie's Corner during your shift, with a strong focus on evening service
Train and develop team members, helping them reach their full potential
Ensure compliance with food safety, health & safety and brand standards
Assist with stock control, ordering, wastage management and inventory processes
Support daily financial procedures, end-of-day reporting and banking all finances
Handle guest feedback professionally and proactively resolve any issues
Work closely with other hotel departments to deliver a seamless guest experience
Job requirements
To succeed in this role, you will:
Have previous Food & Beverage supervisory or leadership experience
Be passionate about hospitality and delivering outstanding guest experiences
Have excellent communication and organisational skills
Be fluent in English
Be fully flexible to work a variety of shifts, including weekends and bank holidays, although the role will predominantly involve evening shifts
Be confident leading a team in a busy service environment
TPBN1_UKCT
Food & Beverage Team Leader in London employer: ibis London Blackfriars
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Linen Porters thrive in a dynamic environment while contributing to sustainable practices. Enjoy benefits like up to 28 days of paid holidays and free lunch on duty, making HotelCare a rewarding place to build your career in the hospitality industry.
