At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food and beverage service.
- Company: Join ibis London Blackfriars, a fun and energetic hotel in the heart of London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Flexible shifts, including evenings and weekends, in a bustling atmosphere.
- Why this job: Make memorable moments for guests while honing your leadership skills.
- Qualifications: Previous supervisory experience in Food & Beverage and a passion for hospitality.
The predicted salary is between 28350 - 34650 £ per year.
We are on the search for a full-time Food & Beverage Team Leader. Our mission at ibis London Blackfriars is to create memorable moments for our guests by connecting hearts from arrival to farewell. You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service every day to our guests. Our hotel offers 297 modern guest rooms and is ideally located in the heart of London, just moments from Southwark and Blackfriars stations.
As our next Food & Beverage Team Leader, you will be a key part of our Food & Beverage team, leading service within Charlie's Corner Bar & Restaurant and helping to create a welcoming and memorable experience for every guest. You will:
- Lead, motivate and support the Food & Beverage team throughout each shift
- Deliver exceptional guest service and ensure high standards are maintained at all times
- Take responsibility for the smooth operation of Charlie's Corner during your shift, with a strong focus on evening service
- Train and develop team members, helping them reach their full potential
- Ensure compliance with food safety, health & safety and brand standards
- Assist with stock control, ordering, wastage management and inventory processes
- Support daily financial procedures, end-of-day reporting and banking all finances
- Handle guest feedback professionally and proactively resolve any issues
- Work closely with other hotel departments to deliver a seamless guest experience
To succeed in this role, you will:
- Have previous Food & Beverage supervisory or leadership experience
- Be passionate about hospitality and delivering outstanding guest experiences
- Have excellent communication and organisational skills
- Be fluent in English
- Be fully flexible to work a variety of shifts, including weekends and bank holidays, although the role will predominantly involve evening shifts
- Be confident leading a team in a busy service environment
Food & Beverage Team Leader employer: ibis London Blackfriars
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Linen Porters thrive in a dynamic environment while contributing to sustainable practices. Enjoy benefits like up to 28 days of paid holidays and free lunch on duty, making HotelCare a rewarding place to build your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ibis London Blackfriars. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ibis London Blackfriars
Don't be shy about reaching out to ibis London Blackfriars directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ibis London Blackfriars and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ibis London Blackfriars
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
