Day/Night Front Office Team Member
Day/Night Front Office Team Member

Day/Night Front Office Team Member

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our front office team to welcome guests and ensure a smooth check-in experience.
  • Company: ibis London Blackfriars is dedicated to creating memorable moments for every guest.
  • Benefits: Enjoy flexible shifts, employee discounts, and opportunities for career growth.
  • Why this job: Be part of a vibrant team that values connection and customer satisfaction.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a passion for hospitality.
  • Other info: Join a global network with Accor and explore diverse career paths.

The predicted salary is between 24000 - 36000 £ per year.

Our mission at ibis London Blackfriars is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you.

By working at the ibis London Blackfriars you will be part of the Accor network.

Day/Night Front Office Team Member employer: ibis London Blackfriars

At ibis London Blackfriars, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. With a focus on employee growth and development, we offer numerous training opportunities and career progression paths within the Accor network. Located in the heart of London, our hotel provides a dynamic environment where you can create memorable experiences for our guests while enjoying the benefits of working in a supportive and engaging team.
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Contact Detail:

ibis London Blackfriars Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day/Night Front Office Team Member

✨Tip Number 1

Familiarise yourself with the ibis brand and its values. Understanding their mission to create memorable moments for guests will help you align your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Highlight any previous experience in customer service or hospitality roles. Be prepared to share specific examples of how you've created positive experiences for guests, as this will demonstrate your suitability for the Front Office Team Member position.

✨Tip Number 3

Showcase your ability to work flexible hours, especially since the role involves both day and night shifts. Mention any past experiences where you've successfully adapted to varying schedules, as this will reassure them of your commitment.

✨Tip Number 4

Prepare thoughtful questions about the team dynamics and guest interaction at ibis London Blackfriars. This not only shows your enthusiasm for the role but also helps you assess if the workplace culture aligns with your values.

We think you need these skills to ace Day/Night Front Office Team Member

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Teamwork
Time Management
Adaptability
Conflict Resolution
Basic Computer Skills
Cash Handling
Knowledge of Hotel Management Software
Sales Skills
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Day/Night Front Office Team Member. Tailor your application to highlight relevant experience and skills that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to create memorable moments for guests.

Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at ibis London Blackfriars specifically, and how your values align with their mission to connect hearts from arrival to farewell.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at ibis London Blackfriars

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create memorable moments for guests, as this aligns with the company's mission.

✨Demonstrate Team Spirit

As a Front Office Team Member, teamwork is crucial. Be prepared to discuss how you've successfully collaborated with colleagues in previous roles. Highlight any instances where you helped resolve conflicts or supported team members.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Think of examples from your past experiences where you handled difficult situations or provided exceptional service.

✨Research the Company Culture

Familiarise yourself with the ibis London Blackfriars and the Accor network. Understanding their values and culture will help you tailor your responses and show that you're a good fit for their team.

Day/Night Front Office Team Member
ibis London Blackfriars
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