Assistant General Manager in Wembley

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The successful candidate will work closely with the General Manager to lead Rooms Division and Food & Beverage operations, drive commercial performance, develop the team and deliver exceptional guest experiences.

Key Responsibilities

• Oversee daily hotel operations across Rooms and Food & Beverage.
• Drive commercial performance, focusing on revenue growth, profitability, cost control and achieving financial targets.
• Identify new business opportunities and develop creative sales initiatives, promotions and F&B concepts.
• Maximise revenue opportunities during Wembley Stadium and OVO Arena events and outside of events days
• Support revenue management, pricing strategies, occupancy optimisation and upselling initiatives.
• Lead, motivate and develop high-performing teams with a strong commercial mindset.
• Monitor KPIs, budgets, guest satisfaction and operational performance.
• Maintain excellent brand standards and guest experiences.
• Support the General Manager in business planning and strategic decision-making.

Qualifications

Minimum 2 years' management experience at Head of Department level within a hotel.

Strong Rooms Division knowledge, including Front Office, reservations, housekeeping and guest experience.

Food & Beverage operational knowledge, including restaurant and bar operations, service standards, cost control and profitability.

Legal right to work in the UK.

A creative and innovative approach to developing guest experiences, promotions, F&B concepts and revenue opportunities.

Strong commercial awareness, leadership and problem-solving skills.

A hands-on management style and the confidence to lead and support multiple departments.

Additional Information

Why join ibis London Wembley?

Imagine working just steps away from some of the biggest sporting and entertainment events in the world!

At ibis London Wembley, we're more than just a hotel team. We support one another, celebrate successes and believe that great ideas can come from anyone.

WHO ARE WE LOOKING FOR?

Someone Who

• Has a genuine passion for hospitality and people.
• Leads from the front and inspires teams to deliver exceptional guest experiences.
• Understands commercial performance, revenue, profitability and operational excellence.
• Takes ownership, solves problems and makes things happen.
• Builds strong teams and creates a positive, engaging workplace.
• Is ambitious, proactive and ready to develop towards becoming a future General Manager.

One more thing

By working at the Ibis London Wembley you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.