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For Companies At a Glance
- Tasks: Manage room reservations and ensure a smooth guest experience.
- Company: Accor is a global leader in hospitality, promoting growth and inclusivity.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional development.
- Why this job: Join a dynamic team where your organisational skills shine and every day brings new challenges.
- Qualifications: Experience in hotel reservations or front office preferred; great communication skills essential.
- Other info: Entry-level position with a focus on diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Company Description
\”Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\”
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Reservations Manager employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager
✨Tip Number 1
Familiarise yourself with the specific booking systems used by Accor. If you can demonstrate knowledge of their systems during your interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Reservations Manager, you'll be the first point of contact for guests, so showcasing your ability to create a welcoming atmosphere is crucial.
✨Tip Number 3
Network with current or former employees of Accor. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple priorities in past roles. This will demonstrate your organisational skills and ability to handle the fast-paced environment of a hotel.
We think you need these skills to ace Reservations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel reservations and front office roles. Emphasise your communication skills and customer-first mindset, as these are key for the Reservations Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your organisational skills. Mention specific experiences where you successfully managed bookings or improved guest satisfaction.
Highlight Relevant Skills: In your application, clearly outline your familiarity with booking systems and any experience with Accor systems. This will demonstrate your ability to adapt quickly to their processes.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at ibis and how you align with their values of diversity and inclusion. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Showcase Your Communication Skills
As a Reservations Manager, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Familiarise Yourself with Booking Systems
Since the role involves managing room reservations and group bookings, it's crucial to be comfortable with booking systems. If you have experience with specific systems, mention them during the interview. If not, express your willingness to learn quickly and adapt to new technologies.
✨Emphasise Your Customer-First Mindset
The job description highlights a customer-first approach. Prepare to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond to ensure a positive experience for guests.
✨Demonstrate Your Organisational Skills
Being organised is essential for a Reservations Manager. Think of examples that showcase your ability to juggle multiple tasks and maintain an orderly workflow. You might want to mention any tools or methods you use to stay organised and efficient.
