Reservations Agent: Elevate Guest Experience & Room Rates

Reservations Agent: Elevate Guest Experience & Room Rates

Full-Time On-site
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ibis London Blackfriars is seeking a Reservations Agent to join our frontline team in central London. You will handle calls, emails and walk-ins, process bookings, and contribute to delivering exceptional guest service.

You will work Monday to Friday 8:00 am to 4:18 pm with occasional shifts, using Opera Cloud PMS to optimise occupancy. Promote ALL Loyalty benefits and ensure bookings are accurate, delivering warmth to every guest.

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Reservations Agent: Elevate Guest Experience & Room Rates employer: ibis, ibis Styles, ibis budget

Ibis Budget London Heathrow Central is an exceptional employer that values its team members by providing a supportive work culture and ample opportunities for professional growth. With a focus on training and development, employees can enhance their skills while enjoying the dynamic environment of one of the busiest airports in the world, making it a rewarding place to build a career in hospitality.

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Contact Details:

ibis, ibis Styles, ibis budget Recruitment Team