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- Tasks: Welcome guests, conduct safety checks, and promote hotel services during overnight shifts.
- Company: A prominent hotel in Edinburgh known for exceptional guest experiences.
- Benefits: Competitive salary, hotel discounts, and training opportunities.
- Why this job: Join us to create memorable experiences for guests while working night shifts.
- Qualifications: Customer service experience and familiarity with OPERA Cloud preferred.
- Other info: Be part of a dynamic team in a vibrant hotel environment.
The predicted salary is between 24000 - 36000 £ per year.
A prominent Edinburgh hotel is seeking a Night Receptionist to provide exceptional service during overnight shifts. You will welcome guests warmly, conduct safety checks, and promote hotel services.
Ideal candidates should have experience in customer service and familiarity with OPERA Cloud. The role offers a competitive salary and various benefits, including hotel discounts and training opportunities.
Join our team and contribute to creating memorable guest experiences!
Night Front Desk Host - Guest Experience employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Host - Guest Experience
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about those moments when you went above and beyond for a guest – it’s all about creating memorable experiences!
✨Tip Number 2
Familiarise yourself with OPERA Cloud before your interview. If you can demonstrate your knowledge of the system, it’ll show us you’re ready to hit the ground running and provide exceptional service from day one.
✨Tip Number 3
Don’t forget to ask questions during your interview! We love candidates who are genuinely interested in our hotel and the role. It shows us you’re keen to be part of our team and contribute to our guest experience.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We keep an eye on applications that come directly to us, so make sure you put your best foot forward and let us know why you’d be a great fit!
We think you need these skills to ace Night Front Desk Host - Guest Experience
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and what makes you a great fit for the Night Front Desk Host role.
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service, especially if you've worked in hospitality before. If you’re familiar with OPERA Cloud, mention it! We love seeing how your background aligns with what we’re looking for.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how you can contribute to creating memorable guest experiences and why you’re excited about working at our hotel in Edinburgh. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Front Desk Host position. Plus, it’s super easy!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to provide exceptional service during those overnight shifts.
✨Familiarity with OPERA Cloud
If you have experience with OPERA Cloud, be ready to discuss it in detail. If not, take some time to learn the basics. Mentioning your willingness to quickly adapt and learn new systems can impress the interviewers and show your commitment to the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel’s approach to guest experience or team dynamics. This shows that you’re not just interested in the job, but also in how you can contribute to the team and the overall guest satisfaction.