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- Tasks: Ensure guest satisfaction and perform essential night audit tasks.
- Company: Stylish hotel in London with a dedicated team.
- Benefits: Attractive benefits package, training programs, and worldwide hotel discounts.
- Why this job: Join a vibrant team and enhance your customer service skills.
- Qualifications: Excellent customer service, organisational skills, and teamwork experience.
- Other info: Opportunity to work in a dynamic environment with global connections.
The predicted salary is between 30000 - 42000 £ per year.
A stylish hotel in London is seeking a Night Auditor to join their dedicated team. In this role, you will be responsible for ensuring guest satisfaction from check-in to check-out while performing essential night audit tasks.
The ideal candidate will possess excellent customer service, organisational, and communication skills, and must be able to work collaboratively as part of a team. A right to work in the UK is essential, and knowledge of hotel management software is advantageous.
The position offers an attractive benefits package, including training programs and discounts in Accor hotels worldwide.
Night Auditor: Guest Care, Night Ops & Audit Expert employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor: Guest Care, Night Ops & Audit Expert
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Practice your interview skills! We all know first impressions matter, so prepare for common questions related to guest care and night operations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with hotel management software before the interview. Mentioning your knowledge during the chat will demonstrate your readiness to jump right into the Night Auditor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Auditor: Guest Care, Night Ops & Audit Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to ensure guest satisfaction in previous roles.
Be Organised and Clear: Your written application should reflect your organisational skills. Keep it clear and concise, making it easy for us to see why you're the perfect fit for the Night Auditor role.
Team Player Vibes: Since teamwork is key in this role, share examples of how you've successfully collaborated with others in past jobs. We love seeing candidates who can work well with a team!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our stylish hotel.
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know Your Stuff
Familiarise yourself with the hotel management software mentioned in the job description. If you have experience with similar systems, be ready to discuss how you've used them to enhance guest satisfaction or streamline operations.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled challenging guest situations in the past. Think about specific instances where your communication and organisational skills made a difference, and be ready to share these stories during the interview.
✨Team Player Vibes
Since this role requires collaboration, think of times when you've worked effectively within a team. Highlight your ability to support colleagues and contribute to a positive work environment, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and training programs. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
