Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our night team to create memorable experiences for guests and ensure smooth operations.
- Company: Be part of the Accor network, a global leader in hospitality.
- Benefits: Earn £14.44/hour, enjoy free hotel stays, discounts, and delicious meals.
- Why this job: Work flexible night shifts and develop skills in a dynamic environment.
- Qualifications: Must be a self-starter with a positive attitude and customer service focus.
- Other info: Explore limitless opportunities across 5000 hotels worldwide.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Multiskilled Night Team Member - Full Time role at ibis, ibis Styles, ibis budget.
Company Description
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. By working at IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
Benefits
- Salary - £14.44 / hour
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Talent gym access
- Stylish and functional uniform provided
- Delicious complimentary meals on duty prepared by our creative chefs
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
Responsibilities
- Be responsible for the reception desk and processing of night audit and nightly reports.
- Assist security with monitoring building security.
- Aid in the operations for the day team to ensure exceptional service is provided around the clock.
- Work the unique night shifts at our hotel from 11pm to 7:18am.
- Take food & beverage orders, prepare & deliver orders promptly to the guest from our food and drinks menu during the shift.
- Perform the F&B and Bar tasks primarily and work in the reception as and when required.
- Willing to learn & serve hot / cold beverage, cocktail, mocktail, beer etc. from the F&B menu.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling.
- Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
- Any other reasonable request as required by your Supervisor or Hotel Management.
- Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
- Ensure accuracy by repeating order(s) to the guests.
Eligibility
You must be eligible to live and work in the UK and be in possession of a current work visa. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Qualifications
- A self-starter with the ability to work unsupervised.
- A can-do attitude for multitasking between reception and F&B.
- Flexible to work 5 days a week on a rotation basis from Monday to Sunday.
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions.
- A fast-thinking, customer-focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on.
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance.
Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Multiskilled Night Team member - Full Time employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multiskilled Night Team member - Full Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IBIS London City Shoreditch. Understand their mission and values, and think about how you can contribute to creating those memorable moments for guests.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and multitasking. Think of examples from your past experiences that showcase your skills and how you handle challenges.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A stylish and functional outfit will not only make a good impression but also show that you’re ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Multiskilled Night Team member - Full Time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with our mission of creating memorable moments for guests.
Tailor Your Application: Make sure to tailor your application to the Multiskilled Night Team Member role. Highlight your relevant experience in customer service and any skills that relate to both reception and food & beverage tasks. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Multiskilled Night Team Member. Familiarise yourself with tasks like night audits, food and beverage service, and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating memorable guest experiences, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest or resolved a problem effectively.
✨Demonstrate Flexibility and Initiative
The job requires multitasking and working flexible hours. Be prepared to discuss times when you've successfully juggled multiple responsibilities or adapted to changing situations. Highlight your 'can-do' attitude and willingness to learn new skills, especially in F&B service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.