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For Companies At a Glance
- Tasks: Greet guests, check-in, and provide exceptional service with a personal touch.
- Company: Join a vibrant hotel within the Accor network, known for its diverse brands.
- Benefits: Enjoy discounted rates, learning opportunities, and career growth worldwide.
- Why this job: Be part of a team that creates memorable experiences and makes a positive impact.
- Qualifications: Service-focused personality; experience with Opera is a plus.
- Other info: Inclusive culture that values diversity and offers exciting development opportunities.
The predicted salary is between 20000 - 25000 £ per year.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
What Is In It For You
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling
Qualifications
- Service focused personality is essential
- Experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English
- Additional languages are a plus
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Multi-task Reception Team Member employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-task Reception Team Member
✨Tip Number 1
Get to know the hotel and its vibe! Research the Accor network and understand what makes this hotel unique. When you walk in for your interview, you’ll impress them with your knowledge and passion for their brand.
✨Tip Number 2
Show off your personality! As a Multi-task Reception Team Member, it’s all about creating memorable experiences. Be yourself during the interview and let your service-focused attitude shine through.
✨Tip Number 3
Practice your communication skills! Since fluency in English is key, make sure you’re comfortable chatting about your experiences and how you can contribute to the team. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Multi-task Reception Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can contribute to creating memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application for the Multi-task Reception Team Member role. Highlight any relevant experience and skills that match the job description, especially your service-focused personality and any previous work with systems like Opera.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our amazing company culture there.
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Company Inside Out
Before your interview, take some time to research the hotel and the Accor network. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in becoming a part of their team.
✨Showcase Your Service Skills
As a Multi-task Reception Team Member, your service-focused personality is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can create memorable experiences for guests, as this aligns perfectly with the hotel's vision of responsible hospitality.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult guests or upselling hotel facilities. Practising your responses will help you feel more confident during the interview. Remember, it’s all about demonstrating your ability to think on your feet and provide exceptional service.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you respect the company and understand the importance of presentation in the role of a reception agent. A polished appearance can set the tone for a positive interview experience.