At a Glance
- Tasks: Welcome guests and handle front desk, food & beverage, and guest service tasks.
- Company: Join Accor Group, a leading hospitality network with a heart for service.
- Benefits: Earn £12.60/hour, enjoy free stays, discounts, and ongoing development opportunities.
- Other info: Must be eligible to work in the UK; embrace diversity and inclusion.
- Why this job: Be part of a vibrant team, create memorable experiences, and grow globally.
- Qualifications: Self-starter with customer service focus; experience in night audit/accounts is a plus.
Join to apply for the Multi skilled Team Member role at ibis, ibis Styles, ibis budget
A job, a career or a calling - whatever brings you here, we have something for you!
Company Accor Group brands and hospitality network. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
Job Description
As our next Multi Skilled Team Member, you will extend a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. You will be responsible for a range of front desk, food & beverage, and guest service tasks in a busy environment.
- Be responsible for the reception desk and processing check in/out.
- Provide a friendly and personalised welcome for our guests
- Convey the image of the brand and the hotel
- Ability to multi-task and maintain a proactive, hands-on approach
- Provide guests with a single point of contact throughout their stay
- Assist at any stage of the guests stay, from welcome to farewell
- Handle and resolve guest feedback in an efficient and satisfactory manner
- Promote the company’s ALL loyalty programme
- Prepare all documents required for the day
- Bar and Restaurant service by taking orders, serving food, and ensuring guest satisfaction
- Offer attentive, personalised service
- Prepare and clear tables, refill beverages, and maintain food safety and hygiene standards
- Assist in setting up, breaking down, and maintaining dining areas for events
- Flexibly assist in both reception and F&B tasks based on hotel occupancy and needs
- Cooking and supporting buffet setups and ensure the area is replenished as necessary
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
What We Look For
- A self-starter with the ability to work unsupervised
- Positive attitude with a genuine customer service focus and the ability to process nightly front office transactions
- Fast-thinking, customer-focused problem solver with initiative to create memorable guest experiences
- Night Audit and/or Accounts experience is highly regarded
Benefits
- Salary - £12.60 / hour
- Free night stays in our UK hotels
- Discounted hotel rates worldwide in Accor Hotels
- Accor Academy for ongoing development
- Wellbeing support for professional and personal life
- Opportunities to grow across 5000+ hotels in over 100 countries
- Contribute to a more inclusive and sustainable world
- Additional benefits and perks to help you grow and express your personality
Information on Processing of Personal Data
When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied by third parties. Your answers to any questionnaire will not lead to an automated decision. We comply with applicable data protection laws, including GDPR. Information about data processing and your rights is available in our Employee Privacy Policy.
Equality, Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Ready to discover more? Get in touch with us. We would love to hear from you.
Multi skilled Team Member in Bristol employer: ibis, ibis Styles, ibis budget
At Accor, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued as a Heartist. With competitive pay, free night stays in our UK hotels, and opportunities for personal and professional growth through the Accor Academy, we ensure that our Multi Skilled Team Members thrive in a supportive environment. Join us to be part of a diverse team dedicated to creating memorable guest experiences while contributing to a more inclusive and sustainable world.
Contact Details:
ibis, ibis Styles, ibis budget Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi skilled Team Member in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ibis, ibis Styles, ibis budget. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ibis, ibis Styles, ibis budget
Don't be shy about reaching out to ibis, ibis Styles, ibis budget directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Multi skilled Team Member in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ibis, ibis Styles, ibis budget and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
