Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and boost sales.
- Company: Join IBIS Budget London Barking, part of the global Accor hospitality network.
- Benefits: Enjoy free hotel stays, discounts, meals, and professional development opportunities.
- Why this job: Make memorable moments for guests while growing your career in hospitality.
- Qualifications: Experience in food and beverage, strong customer service skills, and fluency in English.
- Other info: Be part of a diverse team with limitless opportunities across 5000 hotels worldwide.
The predicted salary is between 11 - 17 £ per hour.
IBIS Budget London Barking is part of the Accor network. Our mission is to create memorable moments for our guests, by connecting hearts from arrival to farewell. By working at IBIS Budget London Barking you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
As Part Of Our Team You Can Have:
- Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
- Stylish and functional uniform provided
- Delicious complimentary meals on duty prepared by our creative chefs
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C).
As our next Multi Skilled Team Leader, you will:
- Ensure high standards of services provided for guests and the attainment of Rooms and Food & Beverage qualitative and quantitative targets
- Convey the hotel’s image and atmosphere through exemplary attitude, warm and friendly welcome, availability and frequent presence in the field
- Manage and motivate the F&B/Reception teams in order to improve sales and the quality of F&B and Front Office services
- Improve the department’s results by increasing sales and productivity of F&B and Front Office point of sale
- Guarantee the respect of procedures governing cash operations, administration and audits in line with the brand’s internal audit guidelines
- Be in contact with other departments and ensure that information circulates smoothly between them
- Analyse guest comments and share them with the team
Qualifications:
- Food and Beverage experience required.
- Prior experience working with Opera or a related system is preferable but not mandatory.
- Fluency in English.
- Customer service.
- Positive problem solving approach.
- Time-keeping.
- Organised.
- Multi-tasking.
- Able to work under pressure.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Our Commitment To Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Multi-Skilled Team Leader Early, Late and Night shift employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Team Leader Early, Late and Night shift
✨Tip Number 1
Get to know the company culture! Before your interview, check out IBIS Budget London Barking's vibe online. Understanding their mission to create memorable moments will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your leadership skills! As a Multi-Skilled Team Leader, you'll need to motivate your team. Prepare to discuss how you've successfully led teams in the past and improved service quality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Accor family. Don’t miss out on those fab benefits like discounted stays and meals!
We think you need these skills to ace Multi-Skilled Team Leader Early, Late and Night shift
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to customise your application for the Multi-Skilled Team Leader role. Highlight your relevant experience in Food & Beverage and any leadership roles you've had. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our IBIS Budget London Barking family!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Company Inside Out
Before your interview, take some time to research IBIS Budget London Barking and the Accor network. Understand their mission to create memorable moments for guests and how they value customer service. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Multi-Skilling
As a Multi-Skilled Team Leader, you'll need to demonstrate your ability to manage both F&B and Front Office teams. Prepare examples from your past experiences where you've successfully led diverse teams or improved service quality. Highlight your problem-solving skills and how you can motivate others to achieve targets.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and multi-tasking. Think of scenarios where you've had to juggle multiple responsibilities or resolve guest complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and concisely.
✨Emphasise Your Customer Service Skills
Customer service is at the heart of this role. Be ready to discuss your approach to providing excellent service and how you ensure guests feel welcomed and valued. Share specific instances where you've gone above and beyond to enhance a guest's experience, as this will resonate well with the interviewers.
