At a Glance
- Tasks: Lead and support teams in a fast-paced hotel environment, ensuring guest satisfaction.
- Company: Join the ibis Styles London Southwark team, known for creating memorable guest experiences.
- Benefits: Enjoy free hotel stays, discounts at restaurants, and continuous learning opportunities.
- Other info: Explore limitless career opportunities across 5000 hotels worldwide.
- Why this job: Be part of a dynamic team that values growth and inclusivity while making a real impact.
- Qualifications: Strong multitasking skills and a positive attitude towards guest relations.
The predicted salary is between 30000 - 42000 £ per year.
Our mission at ibis Styles London Southwark – near Borough Market is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
What will you be doing?
- Have the ability to multi‑task and have a can‑do attitude in this exciting fast‑paced environment.
- Provide guidance and support to the Reception and Food & Beverage teams, helping them to achieve their potential and accomplish overall departmental objectives.
- Assist in effectively running the front office operations with a hands‑on approach.
- Help guests and create positive experiences.
- Be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
- Maintain strong working relationships and communicate with all departments.
- Work duty manager shifts as and when required.
- Opera Cloud knowledge.
Benefits:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C applies).
- Discounted hotel rates all over the world in Accor Hotels.
- Continuously learn and develop yourself with our Accor Academy.
- Support your wellbeing in your professional and personal lives.
- Grow your experience anywhere.
- Explore limitless opportunities across 5000 hotels in over 100 countries.
- Participate actively in initiatives to build a more inclusive and sustainable world.
If you feel you are the right candidate for the role, please click 'apply' now! We’d love to hear from you!
Diversity & Inclusion:
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Information on the processing of personal data:
When you submit an application to Accor UK Economy Hotels Limited, trading as Essendi UK Hotels 2 Limited, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third‑party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Multi-Skilled Team Leader employer: ibis, ibis Styles, ibis budget
At ibis Styles London Southwark, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. With exceptional benefits such as free night stays in UK hotels, discounts at Accor restaurants, and access to the Accor Academy for continuous learning, we are dedicated to supporting your personal and professional growth. Join us in creating memorable experiences for our guests while enjoying limitless opportunities across our global network of over 5000 hotels.
Contact Details:
ibis, ibis Styles, ibis budget Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ibis, ibis Styles, ibis budget. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ibis, ibis Styles, ibis budget
Don't be shy about reaching out to ibis, ibis Styles, ibis budget directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Multi-Skilled Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ibis, ibis Styles, ibis budget and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
