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- Tasks: Ensure guest satisfaction and perform essential night audit tasks.
- Company: Stylish hotel in London with a dedicated team.
- Benefits: Attractive benefits package, training programs, and worldwide hotel discounts.
- Why this job: Join a vibrant team and enhance your customer service skills.
- Qualifications: Excellent customer service, organisational skills, and teamwork experience.
- Other info: Opportunity to work in a dynamic environment with global connections.
The predicted salary is between 24000 - 36000 £ per year.
A stylish hotel in London is seeking a Night Auditor to join their dedicated team. In this role, you will be responsible for ensuring guest satisfaction from check-in to check-out while performing essential night audit tasks.
The ideal candidate will possess excellent customer service, organisational, and communication skills, and must be able to work collaboratively as part of a team. A right to work in the UK is essential, and knowledge of hotel management software is advantageous.
The position offers an attractive benefits package, including training programs and discounts in Accor hotels worldwide.
Night Auditor: Guest Care, Night Ops & Audit Expert in London employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor: Guest Care, Night Ops & Audit Expert in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Practice your interview skills! We suggest doing mock interviews with a friend or using online resources. Focus on showcasing your customer service and organisational skills, as these are key for the Night Auditor position.
✨Tip Number 3
Research the hotel! Knowing about the hotel's values, services, and culture can help you tailor your responses during the interview. It shows you're genuinely interested and ready to contribute to guest satisfaction.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Night Auditor position directly. Plus, you'll get updates on your application status, so you won't be left in the dark!
We think you need these skills to ace Night Auditor: Guest Care, Night Ops & Audit Expert in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure guest satisfaction, as this is key for the Night Auditor role.
Be Organised and Detail-Oriented: Since you'll be handling night audit tasks, it's crucial to demonstrate your organisational skills. Share examples of how you've managed multiple tasks efficiently and paid attention to detail in previous roles.
Communicate Clearly: Strong communication skills are a must! Use your application to showcase how you effectively communicate with team members and guests. This will help us see that you're a great fit for our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know Your Stuff
Familiarise yourself with hotel management software and any specific systems the hotel uses. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled guest complaints or provided exceptional service in the past. This role is all about guest satisfaction, so demonstrating your ability to create positive experiences is key.
✨Team Player Vibes
Since this position requires collaboration, think of instances where you've worked well in a team. Be ready to share how you contribute to a positive team environment, especially during night shifts when teamwork is crucial.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and training programs. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
