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- Tasks: Deliver amazing guest experiences in food & beverage operations and front-of-house services.
- Company: Join Accor, a global leader in hospitality that values your individuality.
- Benefits: Earn up to £12.21 per hour with flexible part-time hours and growth opportunities.
- Why this job: Be part of a dynamic team and create memorable moments for guests.
- Qualifications: Customer service experience preferred; big personality and potential are key.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 10 - 13 £ per hour.
ibis Styles Haydock is looking for an outgoing, dependable, welcoming Hotel Assistant to deliver an amazing first impression and ensure our guests want to come back time and again. You will mainly be working in our food & beverage operation, across the bar & restaurant. We’re adding to our team to help cover busy periods and need a Guest Service Assistant on a part-time basis, working 16 hours per week in return for a salary of up to £12.21 per hour.
Experience in a customer-facing hospitality job is preferred and a big personality and potential are top of our hiring wish list. We need people who are open, welcoming and who know what great customer service looks like – the kind of person you’d like to meet after a long day of travelling!
Responsibilities:- Work across the front-of-house operations of the hotel, assisting with breakfast service, setting up meeting rooms, working the bar and restaurant.
- Check guests in and out and provide excellent customer service.
- Maintain a great telephone manner and confidently use a computer.
- Handle a mix of mid-week, weekend, early and late shifts; schedule flexibility is a big advantage.
- Serve alcohol – applicants must be 18 years of age or older.
If this sounds like a role that’s right up your street, we’d love to hear from you.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Hotel Assistant in London employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's values and mission. This way, you can show how your personality aligns with their vibe, making you a perfect fit for the Hotel Assistant role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. Share these stories during your interview to highlight your big personality and potential.
✨Tip Number 3
Be flexible with your availability! Since the role involves various shifts, showing that you can adapt to different schedules will make you stand out as a reliable candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Accor team and ready to dive into the hospitality world.
We think you need these skills to ace Hotel Assistant in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Tailor Your Application: Make sure to customise your application for the Hotel Assistant role. Highlight any relevant experience in customer service and mention specific skills that match what we’re looking for, like being outgoing and dependable.
Show Your Passion for Hospitality: In your application, express your enthusiasm for the hospitality industry. Share any experiences that demonstrate your love for providing great customer service and making guests feel welcome – it’s what we’re all about!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Company
Before your interview, take some time to research Accor and its values. Understand their commitment to diversity and inclusion, and think about how your personality aligns with their brand. This will help you show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Show Off Your Personality
As a Hotel Assistant, having a big personality is key! During the interview, let your outgoing nature shine through. Share stories that highlight your customer service skills and how you've made guests feel welcome in previous roles. Remember, they want someone who can create a great first impression!
✨Flexibility is Key
Be prepared to discuss your availability and flexibility regarding shifts. Since the role involves working mid-week, weekends, and varying hours, showing that you're adaptable will make you a more attractive candidate. Mention any past experiences where you successfully managed a flexible schedule.
✨Practice Your Communication Skills
Since you'll be interacting with guests and handling phone calls, it's important to demonstrate excellent communication skills. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with speaking about your experiences and handling customer inquiries.
