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For Companies At a Glance
- Tasks: Deliver exceptional guest experiences and manage check-ins and check-outs.
- Company: Leading hotel brand in Liverpool with a welcoming atmosphere.
- Benefits: Competitive salary of £12.60 per hour and dynamic work environment.
- Why this job: Join a vibrant team and make guests feel at home every day.
- Qualifications: Service-oriented personality and fluency in English; other languages are a plus.
- Other info: Full-time role with opportunities for growth in the hospitality industry.
The predicted salary is between 26300 - 31500 £ per year.
A leading hotel brand in Liverpool is seeking a Team Member to deliver exceptional guest experiences.
Responsibilities include:
- Managing check-ins and check-outs
- Supporting restaurant and bar services
- Ensuring guest satisfaction
The ideal candidate will have a service-oriented personality and fluency in English, with additional languages being an asset.
This is a full-time role, offering a salary of £12.60 per hour in a dynamic and welcoming environment.
Guest Services Specialist: Front Desk & Guest Experience in Liverpool employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Specialist: Front Desk & Guest Experience in Liverpool
✨Tip Number 1
Make sure to research the hotel brand before your interview. Knowing their values and what makes them stand out will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest situations, from check-ins to complaints. This will help you feel more confident and prepared when discussing your experience during the interview.
✨Tip Number 3
Don’t forget to highlight any language skills you have! Being fluent in English is a must, but if you speak other languages, make sure to mention them. It could give you an edge over other candidates.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly can sometimes speed things up. Plus, it shows you're proactive and keen on joining our team!
We think you need these skills to ace Guest Services Specialist: Front Desk & Guest Experience in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your service-oriented personality shine through! We want to see how you connect with guests and create memorable experiences. Don’t be afraid to share a little about yourself and what makes you passionate about guest services.
Tailor Your Application: Make sure to customise your application for the Guest Services Specialist role. Highlight any relevant experience you have in managing check-ins, supporting restaurant services, or ensuring guest satisfaction. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Brand
Before your interview, do some research on the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers to show that you're a great fit for their team.
✨Showcase Your Service Skills
Prepare examples from your past experiences where you went above and beyond for guests. Whether it’s resolving a complaint or creating a memorable experience, having specific stories ready will demonstrate your service-oriented personality.
✨Practice Common Questions
Anticipate questions related to guest services, such as how you would handle difficult guests or manage busy check-in times. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
