Guest Experience Host β€” Hotel Receptionist (Upsell & Service) in Hounslow

Guest Experience Host β€” Hotel Receptionist (Upsell & Service) in Hounslow

Hounslow Full-Time 22000 - 26000 Β£ / year (est.) No working from home possible
ibis, ibis Styles, ibis budget

At a Glance

  • Tasks: Welcome guests, manage check-ins, and upsell services for an amazing stay.
  • Company: Join the Ibis Budget team at London Heathrow Central, part of Accor.
  • Benefits: Full training, staff discounts, wellbeing support, and learning opportunities.
  • Other info: Dynamic hotel environment with opportunities for growth and development.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Friendly attitude and a passion for customer service.

The predicted salary is between 22000 - 26000 Β£ per year.

Ibis Budget London Heathrow Central is hiring a friendly Receptionist to greet guests, manage check-in and check-out, and handle guest accounts with accuracy.

You will respond to calls and messages with care, keep guest information secure, support other hotel teams to deliver a seamless guest experience, and upsell services when appropriate.

We provide full training on our systems, and as part of Accor you gain access to learning opportunities, staff discounts, and wellbeing support.

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Guest Experience Host β€” Hotel Receptionist (Upsell & Service) in Hounslow employer: ibis, ibis Styles, ibis budget

Join a vibrant hotel within the Accor network, where we prioritise your growth and development in a warm, inclusive culture. As an Assistant General Manager, you will play a pivotal role in fostering teamwork and guest satisfaction while enjoying excellent working conditions and opportunities for advancement. Embrace the chance to make a meaningful impact in a community-focused environment that values diversity and responsible hospitality.

ibis, ibis Styles, ibis budget

Contact Details:

ibis, ibis Styles, ibis budget Recruitment Team

We think you need these skills to ace Guest Experience Host β€” Hotel Receptionist (Upsell & Service) in Hounslow

Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Teamwork
Time Management
Adaptability