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- Tasks: Deliver amazing first impressions and provide top-notch customer service in our bar and restaurant.
- Company: Join Accor, a global leader in hospitality that values your individuality.
- Benefits: Earn up to £12.21 per hour with flexible part-time hours and great perks.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Open, welcoming personality; customer service experience is a plus.
- Other info: Flexible shifts available; must be 18+ to serve alcohol.
The predicted salary is between 10 - 12 £ per hour.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
Job Description
ibis Styles Haydock is looking for an outgoing, dependable, welcoming Front of House Team Member to deliver an amazing first impression and ensure our guests want to come back time and again. We’re adding to our team and need Guest Service Assistants on a part-time basis (16 hours), in return for a salary of up to £12.21 per hour plus benefits.
Personality and potential are top of our hiring wish list, but experience in a customer-facing hospitality job would be a big benefit. We need people who are open, welcoming and who know what great customer service looks like - the kind of person you’d like to meet after a long day of travelling!
You’ll be working across the front-of-house operations, primarily in our bar and restaurant. This could include assisting with the breakfast service, working the bar and restaurant, some light cleaning as well as supporting the Reception team by checking guests in and out and providing great customer service. As we’re one big team, you can expect to turn your hand to whatever’s needed to ensure our guests have a great stay.
You could be working a mix of midweek, weekend, early and late shifts for flexibility in your schedule would be a big advantage. As you’ll be serving alcohol, we do require applicants to be 18 years of age or older.
If this sounds like a role that’s right up your street, we’d love to hear from you.
Additional Information
Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Front of House Staff in Haydock employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff in Haydock
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's values and mission. This way, you can show how your personality aligns with their vibe, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk or in the bar and restaurant. Being able to demonstrate your approach to handling guests will really impress them.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Accor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your relevant experience and personality traits that match the job description.
We think you need these skills to ace Front of House Staff in Haydock
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Highlight Relevant Experience: If you've got any customer service experience, make sure to mention it! Even if it's not in hospitality, we love to see how your skills can translate into providing great service at the front of house.
Tailor Your Application: Take a moment to read through the job description and align your application with what we're looking for. Mention specific qualities or experiences that match the role, like being outgoing or dependable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Company
Before your interview, take some time to research Accor and its values. Understand their commitment to diversity and inclusion, and think about how your personality aligns with their mission. This will show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you’ve gone above and beyond for a guest or customer. Be ready to discuss how you handle difficult situations and ensure guests leave with a smile.
✨Be Open and Welcoming
Accor is looking for outgoing individuals, so let your personality shine during the interview. Practice a friendly greeting and maintain a positive attitude throughout. Remember, they want to see the kind of person who would make guests feel at home.
✨Flexibility is Key
The job requires working various shifts, so be prepared to discuss your availability. Highlight your willingness to adapt to different schedules and your enthusiasm for being part of a dynamic team. This shows you’re ready to jump in wherever needed!