At a Glance
- Tasks: Be the first point of contact for guests and ensure smooth bookings.
- Company: Ibis Cambridge Central Station, a welcoming and supportive hotel.
- Benefits: Earn £13.45 per hour, enjoy complimentary hotel stays, and grow your career.
- Other info: Great opportunities for career growth in a dynamic environment.
- Why this job: Join a friendly team and make guests feel at home.
- Qualifications: Experience in hospitality reservations and strong communication skills.
The predicted salary is between 27800 - 27800 € per year.
Ibis Cambridge Central Station is hiring a Reservations Coordinator in Cambridge, UK. This role involves being the first point of contact for guests, ensuring a smooth booking process, and delivering excellent service.
Candidates should have previous experience in hospitality reservations and strong communication skills.
The position offers a competitive salary of £13.45 per hour and various benefits, including complimentary stays in UK hotels, opportunities for career growth, and a supportive team environment.
Guest Reservations Specialist employer: ibis, ibis Styles, ibis budget
Ibis Cambridge Central Station is an excellent employer, offering a vibrant work culture where team members are valued and supported. With competitive pay, complimentary hotel stays, and clear pathways for career advancement, employees can thrive in a dynamic hospitality environment that prioritises exceptional guest experiences.
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Reservations Specialist
✨Tip Number 1
Make sure to research Ibis Cambridge Central Station before your interview. Knowing their values and what they offer can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Guest Reservations Specialist, you'll need to be clear and friendly. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Don’t forget to highlight your previous experience in hospitality reservations during interviews. Share specific examples of how you’ve handled bookings and resolved guest issues to demonstrate your expertise.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us, so don’t hesitate to submit your application online.
We think you need these skills to ace Guest Reservations Specialist
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in hospitality reservations. We want to see how you've handled bookings and provided excellent service in the past, so don’t hold back!
Communicate Clearly:Strong communication skills are key for this role. When writing your application, keep it clear and concise. Use friendly language that reflects your personality – we love a bit of character!
Tailor Your Application:Take a moment to tailor your application specifically for the Reservations Coordinator role. Mention why you’re excited about working with us at Ibis Cambridge Central Station and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry and the specific services offered by Ibis Cambridge Central Station. Familiarise yourself with common booking systems and processes, as well as any recent trends in guest reservations.
✨Showcase Your Communication Skills
As a Guest Reservations Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, such as handling guest inquiries or resolving booking issues.
✨Demonstrate Your Customer Service Mindset
Prepare examples from your previous experience that highlight your ability to deliver excellent service. Think about times when you went above and beyond for a guest or resolved a challenging situation effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career growth, or how they measure success in the reservations department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
