Front Desk & Night Guest Services Associate

Front Desk & Night Guest Services Associate

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
ibis, ibis Styles, ibis budget

At a Glance

  • Tasks: Manage hotel operations, check-ins, and guest services while preparing food and drinks.
  • Company: Join the vibrant ibis family in Aberdeen, known for its welcoming atmosphere.
  • Benefits: Enjoy a rewarding career with opportunities for growth and a diverse work environment.
  • Why this job: Be part of a team that values inclusivity and makes guests feel at home.
  • Qualifications: Experience in hospitality, strong communication skills, and flexibility for night and weekend shifts.

The predicted salary is between 20000 - 25000 £ per year.

ibis, ibis Styles, ibis budget in Aberdeen is seeking a Day and Night Team Member to oversee hotel operations. Your core responsibilities will include check-ins, addressing guest needs, and preparing food & beverages.

The ideal candidate should have experience in a hospitality role, exhibit excellent communication, and be flexible to work nights and weekends. Join us for a rewarding career that values diversity and inclusiveness.

Front Desk & Night Guest Services Associate employer: ibis, ibis Styles, ibis budget

At ibis in Aberdeen, we pride ourselves on fostering a vibrant and inclusive work culture that values diversity and teamwork. As a Front Desk & Night Guest Services Associate, you will enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact on our guests' experiences in a dynamic hospitality environment. Join us and be part of a supportive team that celebrates your contributions and encourages your development.

ibis, ibis Styles, ibis budget

Contact Details:

ibis, ibis Styles, ibis budget Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Desk & Night Guest Services Associate

Tip Number 1

Make sure to research the hotel and its values before your interview. Knowing about ibis and their commitment to diversity and inclusiveness will show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since you'll be dealing with guests, being able to express yourself clearly and confidently is key. Try role-playing common scenarios with a friend to get comfortable.

Tip Number 3

Be flexible and ready to discuss your availability during the interview. Highlighting your willingness to work nights and weekends can set you apart from other candidates who might not be as adaptable.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Front Desk & Night Guest Services Associate

Hospitality Experience
Customer Service Skills
Communication Skills
Flexibility
Food & Beverage Preparation
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Your Hospitality Experience:Make sure to highlight any previous roles in hospitality. We want to see how your experience aligns with the responsibilities of check-ins and addressing guest needs.

Communicate Clearly:Since excellent communication is key, ensure your application is clear and concise. Use straightforward language that reflects your personality and enthusiasm for the role.

Flexibility is Key:Mention your availability to work nights and weekends. We appreciate candidates who are flexible and ready to jump in whenever needed!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at ibis, ibis Styles, ibis budget

Know the Hotel Inside Out

Before your interview, make sure to research ibis and its various brands. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.

Showcase Your Hospitality Experience

Prepare specific examples from your past roles that highlight your experience in hospitality. Think about times when you went above and beyond for a guest or handled a challenging situation. This will demonstrate your capability and passion for the industry.

Communicate Clearly and Confidently

As a Front Desk & Night Guest Services Associate, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.

Be Ready for Flexibility Questions

Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the hotel's needs. This shows that you're committed and ready to take on the responsibilities of the position.