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For Companies At a Glance
- Tasks: Welcome guests and manage check-ins/check-outs during overnight shifts.
- Company: Leading hotel chain in Crawley with a focus on guest service.
- Benefits: Competitive pay, career development opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills while working nights.
- Qualifications: Strong customer service skills and computer proficiency required.
- Other info: Perfect for students seeking flexible hours and career growth.
The predicted salary is between 13 - 16 £ per hour.
A leading hotel chain in Crawley is seeking a part-time Night Receptionist (Guest Service Assistant) to ensure guests feel welcome during overnight shifts.
Responsibilities include:
- Managing check-ins and check-outs
- Answering guest inquiries
- Maintaining a smooth hotel operation overnight
Applicants should have strong customer service skills, a warm personality, and confidence in using computers.
In return, competitive pay and various benefits, including career development opportunities, are offered.
Night Receptionist: Warm Guest Service & Career Growth in Crawley employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist: Warm Guest Service & Career Growth in Crawley
✨Tip Number 1
When you’re heading into an interview, remember to showcase your warm personality! We want to see how you connect with people, so share stories that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Tip Number 2
Don’t underestimate the power of preparation! Research the hotel chain and understand their values. This will help you tailor your responses and show us that you’re genuinely interested in being part of our team.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you feel more confident when discussing your experience and how it aligns with the Night Receptionist role.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Receptionist: Warm Guest Service & Career Growth in Crawley
Some tips for your application 🫡
Show Off Your Warm Personality: When you're writing your application, let your friendly and welcoming nature shine through. We want to see that you can create a warm atmosphere for our guests, even before they step into the hotel!
Highlight Your Customer Service Skills: Make sure to mention any previous experience in customer service. We love seeing how you've made guests feel special in the past, so share those stories that showcase your skills!
Be Confident with Tech: Since you'll be using computers during your shifts, it's important to show us that you're comfortable with technology. Mention any relevant experience or skills you have that demonstrate your tech-savviness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates about your application status!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Show Off Your Warm Personality
As a Night Receptionist, your ability to make guests feel welcome is key. During the interview, let your friendly nature shine through. Share examples of how you've provided excellent customer service in the past, and don’t forget to smile – it goes a long way!
✨Know the Hotel Inside Out
Do your homework on the hotel chain before the interview. Familiarise yourself with their values, services, and any recent news. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Demonstrate Your Tech Savvy
Since the job requires confidence in using computers, be prepared to discuss your experience with relevant software or systems. If you’ve used booking systems or customer management tools, mention them. It’ll show that you’re ready to hit the ground running!
✨Prepare for Common Guest Scenarios
Think about potential guest inquiries or issues you might face during a night shift. Prepare responses to common scenarios, like handling complaints or assisting with late check-ins. This will demonstrate your problem-solving skills and readiness for the role.
