At a Glance
- Tasks: Deliver outstanding customer service and create a welcoming atmosphere for guests.
- Company: Vibrant hotel in Crawley with a focus on guest experience.
- Benefits: Competitive pay up to £12.21 per hour and flexible working hours.
- Why this job: Join a lively team and make guests feel at home every day.
- Qualifications: Previous hotel reception experience and must be 18 or older.
- Other info: Great opportunity for part-time work with various employee benefits.
The predicted salary is between 12 - 12 £ per hour.
A vibrant hotel in Crawley is seeking a part-time Hotel Receptionist to deliver outstanding customer service and create a welcoming atmosphere for guests. The role involves checking guests in and out, answering queries, and performing light administrative duties.
Previous hotel reception experience is essential, and candidates must be 18 or older due to service of alcohol. Flexible working hours are available, with a competitive salary of up to £12.21 per hour and various employee benefits.
Hotel Receptionist - Part-Time Guest Service (16h) in Crawley employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Part-Time Guest Service (16h) in Crawley
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and hotel operations. We all know that confidence is key, so rehearsing your answers can help you feel more at ease when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. A smart, professional appearance will show that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind for the hiring team. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Hotel Receptionist - Part-Time Guest Service (16h) in Crawley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create that welcoming atmosphere for our guests. Don’t be afraid to share a bit about yourself and what makes you passionate about customer service.
Highlight Relevant Experience: Make sure to emphasise any previous hotel reception experience you have. We’re looking for candidates who can hit the ground running, so showcase your skills in checking guests in and out, as well as handling queries efficiently.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention why you’re excited about working at our vibrant hotel in Crawley and how you can contribute to our team. A personalised touch goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating that welcoming atmosphere.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, outstanding customer service is key. Prepare examples from your previous experience where you went above and beyond for a guest. Think of specific situations that highlight your problem-solving skills and ability to handle difficult situations with grace.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle an unhappy guest?' or 'What do you think makes a great hotel experience?' Practising your responses will help you articulate your thoughts clearly and confidently during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.