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- Tasks: Deliver exceptional customer service and assist guests during their stay at night.
- Company: Join Accor, a global leader in hospitality with a welcoming culture.
- Benefits: Earn up to £12.45 per hour, enjoy discounts, and get a day off for your birthday.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Customer service experience is a plus; must be 18+ to serve alcohol.
- Other info: Flexible shifts with opportunities for career growth in a diverse environment.
The predicted salary is between 13 - 16 £ per hour.
Join to apply for the Hotel Nights Receptionist role at ibis, ibis Styles, ibis budget.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Ready to embark on a new journey at ibis Styles London Gatwick Airport? We’re looking for an outgoing, dependable, welcoming Hotel Receptionist to deliver great customer service during the night. This part-time position (Nights) is officially known as Guest Service Assistant, working 16 hours a week, with a salary of up to £12.45 per hour and benefits including a day off for your birthday, discounts at hotels, and opportunities for career progression.
- Check guests in and out, answer questions, and support them during their stay.
- Provide a great telephone manner and confidently use computer systems, running reports as needed.
- Assist with food orders, pull occasional pints, check hotel security, and adapt to any tasks required to ensure guests have a great stay.
- Help set up continental breakfast from 4 am for the airport hotel.
- Work a mix of midweek and weekend shifts.
Personality and potential are top of our hiring wish list; however, experience in a customer-facing hospitality job would be a big benefit. Experience working nights would also be a great advantage. Applicants must be 18 years of age or older as the role requires serving alcohol.
Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Hotel Nights Receptionist - 16 Hours Per Week in Crawley employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Nights Receptionist - 16 Hours Per Week in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's values and mission. This way, you can show how your personality aligns with their vibe, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression, especially in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Accor family. Don’t miss out on this opportunity!
We think you need these skills to ace Hotel Nights Receptionist - 16 Hours Per Week in Crawley
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Tailor Your Application: Make sure to tailor your application to the Hotel Nights Receptionist role. Highlight any relevant experience in customer service or hospitality, and mention how you can contribute to creating a welcoming atmosphere for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Company
Before your interview, take some time to research Accor and its brands. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Hotel Nights Receptionist, you'll be interacting with guests regularly. Prepare examples from your past experiences where you provided excellent customer service, especially in challenging situations. Highlight your ability to remain calm and friendly under pressure.
✨Practice Common Interview Questions
Anticipate questions related to working nights, handling guest complaints, and using computer systems. Practising your responses can help you feel more confident during the interview. Consider doing a mock interview with a friend to get comfortable with your answers.
✨Dress Appropriately and Be Punctual
Even though the role is in a casual environment, dressing smartly shows professionalism. Aim for business casual attire. Also, make sure to arrive on time for your interview; it demonstrates reliability, which is crucial for a role that involves checking guests in and out.
