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- Tasks: Manage guest services, check-ins, and check-outs with a friendly approach.
- Company: Leading hotel group in Bristol focused on heart-led hospitality.
- Benefits: Earn £13.12 per hour, enjoy discounted stays and free weekend breaks.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Strong customer service skills and evening shift availability.
The predicted salary is between 27000 - 27000 £ per year.
A leading hotel group in Bristol is seeking a part-time front office team member. The role involves overseeing guest service from arrival to departure, handling check-ins and check-outs, and assisting with audit tasks.
This position offers a starting salary of £13.12 per hour, along with great benefits such as discounted stays, free weekend breaks, and a pension scheme.
Ideal for someone with strong customer service skills and availability for evening shifts.
Night Front Desk Associate — Heart-led Hospitality in Bristol employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Associate — Heart-led Hospitality in Bristol
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We all know that a friendly smile and a positive attitude can make a huge difference in hospitality, so let your personality shine through!
✨Tip Number 2
Research the hotel group before your interview. Knowing their values and what makes them stand out will help you connect better with the team and show that you're genuinely interested in being part of their heart-led hospitality approach.
✨Tip Number 3
Practice common front desk scenarios. Think about how you'd handle check-ins, guest complaints, or even audit tasks. Being prepared for these situations will boost your confidence and demonstrate your readiness for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Front Desk Associate — Heart-led Hospitality in Bristol
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Night Front Desk Associate role. Mention why you’re excited about working in hospitality and how you can contribute to our heart-led approach.
Be Clear About Your Availability: Since this role involves evening shifts, be upfront about your availability in your application. We appreciate honesty and clarity, so let us know when you can work and if you have any flexibility!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of guest satisfaction in the hospitality industry.
✨Familiarise Yourself with the Hotel
Do a bit of research on the hotel group you're interviewing with. Know their values, what makes them stand out, and any recent news. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Prepare for Common Front Desk Scenarios
Think about common situations you might face as a Night Front Desk Associate, like handling late check-ins or dealing with complaints. Prepare your responses to these scenarios so you can demonstrate your problem-solving skills and calm demeanour under pressure.
✨Show Your Flexibility
Since this role requires evening shifts, be ready to discuss your availability openly. Highlight your willingness to adapt and work during those hours, as well as any previous experience you have with flexible schedules. This shows you're committed and ready to jump in when needed.