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- Tasks: Welcome guests, manage check-ins, and resolve inquiries in a vibrant hotel environment.
- Company: Leading hotel chain in Bridgwater with a focus on guest experience.
- Benefits: Competitive pay, employee discounts, and a supportive team atmosphere.
- Why this job: Join a passionate team dedicated to creating memorable guest experiences.
- Qualifications: Strong customer service skills; hotel experience is a bonus but not required.
- Other info: Flexible rotating shifts with opportunities for growth in the hospitality industry.
The predicted salary is between 988 - 1219 £ per month.
A leading hotel chain in Bridgwater is seeking a Receptionist / Front Office Team Member. In this role, you'll welcome guests, manage check-ins and payments, and resolve guest inquiries.
This position involves working rotating shifts and requires strong customer service skills. While previous hotel experience is a plus, it is not necessary.
The role offers competitive pay and employee discounts. Join a strong team committed to excellent guest experiences.
Front Desk & Guest Experience Specialist in Bridgwater employer: ibis, ibis Styles, ibis budget
Contact Detail:
ibis, ibis Styles, ibis budget Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Experience Specialist in Bridgwater
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what makes them stand out can help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the front desk and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a hospitality role. Show up looking polished and professional to convey that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Front Desk & Guest Experience Specialist in Bridgwater
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Highlight Relevant Skills: Make sure to emphasise your customer service skills and any experience you have with guest interactions. Even if you haven't worked in a hotel before, think about times you've provided excellent service elsewhere!
Tailor Your Application: Don’t just send the same application everywhere. Take a moment to tailor your CV and cover letter to our specific role. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This shows your genuine interest and helps you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you haven't worked in a hotel before, think of situations where you resolved issues or made someone's day better. This will highlight your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the hospitality industry's standards.
