At a Glance
- Tasks: Lead hotel operations and ensure exceptional guest experiences.
- Company: Join ibis London Blackfriars, a vibrant and welcoming hospitality team.
- Benefits: Enjoy bonuses, private healthcare, discounts, and complimentary stays.
- Other info: Great opportunities for growth and development within the company.
- Why this job: Shape your career in hospitality and make a real impact.
- Qualifications: Previous hotel management experience and strong leadership skills.
The predicted salary is between 29700 - 36300 £ per year.
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!
We're looking for an experienced and passionate hospitality leader to join ibis London Blackfriars as our Assistant General Manager. Located in the heart of London's vibrant South Bank, our hotel offers 297 bedrooms, Charlie's Corner restaurant and bar, a great location within walking distance of major transport links and some of London's popular attractions. Working closely with the General Manager, you will support the successful day-to-day operation of the hotel, ensuring exceptional guest experiences, strong commercial performance and a positive team culture.
Key Responsibilities
- Support the General Manager in leading all hotel operations
- Drive exceptional guest satisfaction and service standards across all departments
- Act as the senior leader in the absence of the General Manager
- Coach and develop teams to achieve their full potential
- Support budgeting, cost control and revenue performance objectives
- Ensure compliance with brand standards, health & safety and company policies
- Monitor guest feedback and implement continuous improvement initiatives
Qualifications
- Previous hotel management experience, ideally within a branded hotel environment
- Strong leadership, communication and organisational skills
- Commercially aware with a hands-on approach to operations
- Passionate about hospitality, guest experience and team development
- Able to thrive in a fast-paced environment and lead by example
- Geographically mobile and looking to become a future General Manager within our Hotel group
Additional Information
- Benefits Up to 10% annual bonus
- Private Health Care Scheme
- Eyecare Vouchers
- Merlin Discount
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- Employee Advisory Service
Please note - to be considered for this position, you must already have full working rights in the UK.
Assistant General Manager employer: ibis, ibis Styles, ibis budget
Join a vibrant hotel within the Accor network, where we prioritise your growth and development in a warm, inclusive culture. As an Assistant General Manager, you will play a pivotal role in fostering teamwork and guest satisfaction while enjoying excellent working conditions and opportunities for advancement. Embrace the chance to make a meaningful impact in a community-focused environment that values diversity and responsible hospitality.
Contact Details:
ibis, ibis Styles, ibis budget Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ibis, ibis Styles, ibis budget. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ibis, ibis Styles, ibis budget
Don't be shy about reaching out to ibis, ibis Styles, ibis budget directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ibis, ibis Styles, ibis budget and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ibis, ibis Styles, ibis budget
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
