We are looking for someone who is able to manage their own workload, versatile and happy to assist where needed. A team player who can adapt to tasks as and when directed and/or required.
We are offering a permanent contract with 40 hrs per week (2 shifts) - day shifts 7am to 3.30pm or 2.30pm to 11pm - working 5 days out of 7 including weekends. With additional shifts as and when required.
- Excellent organisational skills.
- Be well spoken with good communication skills.
- Attention to details and customer needs.
- Social, engaging, and motivated.
- Flexibility to respond quickly and positively to a range of work situations
- Flexible in working time
- Able to work independantly
Your day-to-day:
- Supporting front desk services
- Maintaining cleanliness in the restaurant
- Ensure good communication between departments, suppliers and guests
- Adhere to company policies and established operating procedures
- Independantly responsible for running shift
- Fire Marshal duties
- First Aid trained (external training offered)
- Housekeeping assistance within communal areas
- As required cleaning bedrooms
- Car park monitoring - litter picking and emptying bins
Guest Experience:
- Ensure the services delivered are always in line with agreed principles
- In cooperation with the Hotel Manager, handle and provide adequate solutions to complaints, team issues, and general hotel issues
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
A DBS background check will also be required.