Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front desk team and ensure top-notch guest experiences.
- Company: Exciting hospitality organisation in the heart of Edinburgh.
- Benefits: Discounted hotel rates, flexible working hours, and great perks.
- Why this job: Join a vibrant team and make guests feel at home.
- Qualifications: Experience in guest services and excellent communication skills.
- Other info: Collaborative environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality organization in Edinburgh is seeking a Shift Leader to manage front desk operations and food service. The ideal candidate should have guest services experience, strong communication skills, and a collaborative mindset.
Responsibilities include:
- Leading the front desk team
- Assisting with reservations
- Ensuring guest satisfaction
This role offers access to numerous benefits, including discounted hotel rates and flexible working arrangements.
Guest Services Shift Leader - Front Desk & F&B in Edinburgh employer: Ibis Edinburgh Centre -Front Office/Reception
Contact Detail:
Ibis Edinburgh Centre -Front Office/Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Shift Leader - Front Desk & F&B in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work in guest services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your communication skills shine. Be engaging and approachable – after all, you're aiming for a role that’s all about guest satisfaction.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or resolved guest issues. This will show you’re ready to take on the Shift Leader role with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Guest Services Shift Leader - Front Desk & F&B in Edinburgh
Some tips for your application 🫡
Show Off Your Guest Services Experience: When you're writing your application, make sure to highlight any previous experience in guest services. We want to see how you've made guests feel welcome and valued in the past!
Communicate Clearly and Confidently: Strong communication skills are key for this role. Use your application to demonstrate your ability to convey information clearly and effectively. Remember, we love a friendly tone!
Emphasise Teamwork and Collaboration: As a Shift Leader, you'll be leading a team. Make sure to mention any experiences where you've worked collaboratively with others. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our fantastic team.
How to prepare for a job interview at Ibis Edinburgh Centre -Front Office/Reception
✨Know the Company Inside Out
Before your interview, do some research on the hospitality organisation. Understand their values, mission, and what sets them apart in Edinburgh's competitive market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Guest Services Experience
Be ready to discuss specific examples from your past roles that highlight your guest services experience. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your capability to lead the front desk team and ensure guest satisfaction.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to discuss how you’ve effectively communicated with team members and guests in previous positions. You might even want to practice answering common interview questions with a friend to refine your delivery and confidence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
