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For Companies At a Glance
- Tasks: Join our team to serve delicious food and create memorable experiences for our guests.
- Company: Accor is a global leader in hospitality with over 45 brands and 10,000 restaurants worldwide.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for growth in a vibrant environment.
- Why this job: Be part of a passionate team that values innovation and responsible hospitality.
- Qualifications: No prior experience needed; just bring your enthusiasm and a love for customer service!
- Other info: Perfect for high school and college students looking for a fun and dynamic work environment.
Job Description
We are looking for a Team Member to join our Chill#2 Cafe & Bar team!
Chill#2 is an artisan coffee-led concept with a passion for offering the highest-quality drinks, food and unforgettable experience for our customers.
It is relaxed enough to sit in the morning with a coffee and transforming into an elegant setting for enjoying a local craft beer or a glass of wine in the evening. If you are lucky you may find yourself enjoying one of our special live music nights. Chill is a state of mind centred on specialty coffee roasted by artisans, fresh food inhouse hand-prepared, inspiring and inviting product merchandising, social influence and partnerships in food and drinks produce. The essence of Chill#2 lies in simplicity, authenticity and honesty.
Do these resonate with you? Are you passionate about connecting with people? Are you adept at cultivating a lively and dynamic atmosphere in our Café & Bar? If you answered yes to these questions, we'd love to hear from you.
We will support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities
Job Description
Your missions will be:
- Welcome the guests and ensure that the service is handled very well
- Delivering an excellent service to our customers and insuring the quality of service is achieved in the breakfast, the coffee shop and the bar
- Ensures the working areas are clean
- Handles any guest complaints and/or remarks provides a response as soon as possible
- Complying with Food Safety regulations
- Take food and drinks order and provides support to the breakfast
- Listen to the guest at all times; strive to answer all requests from the guests as quickly as possible, ensuring that the service provided to the guests will win their loyalty to return to the hotel and the Chill #2 Café and Bar
- Has an impeccable attitude which conveys the image of the brand and hotel
- Passionate for the success of the hotel
- Attention to detail and quality
- Willing to embrace changes
Qualifications
Who are we looking for?
- Previous experience in similar roles is preferable.
- Friendly, approachable with excellent customer service skills.
- Attention to detail and exceptional organizational skills
- Strong team player and positive attitude.
- Ability to work effectively under pressure.
- Essential to be flexible with working hours.
- Must already have the right to work in the UK.
Additional Information
Why Join Us?
- Competitive salary and benefits package, including pension, additional holidays with service, a Recommend a Friend program and Employee Advisory Service.
- Flexible rota
- Discount Card for Accor Hotels Worldwide.
- Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
- Opportunities for career growth and international development.
- Apprenticeship opportunities.
- A one-night stay experience to help you understand guest needs.
- A supportive work environment with an engaging team culture.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Food and Beverage Team Member, you will become part of a friendly team of40talents.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing
By working at theIbis Cambridge Central Station,you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
AMRT1_UKCT
Chill#2 Cafe and Restaurant Team Member employer: ibis Cambridge
Contact Detail:
ibis Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chill#2 Cafe and Restaurant Team Member
✨Tip Number 1
Familiarize yourself with Accor's values and mission. Understanding their commitment to responsible hospitality will help you align your answers during the interview and show that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in the hospitality industry, especially in cafes or restaurants. Be ready to share specific examples of how you've contributed to a positive guest experience.
✨Tip Number 3
Show your passion for food and service! Whether it's discussing your favorite dishes or sharing memorable customer interactions, let your enthusiasm shine through.
✨Tip Number 4
Prepare questions about the team culture and growth opportunities within Accor. This demonstrates your interest in not just the job, but also in being part of their innovative environment.
We think you need these skills to ace Chill#2 Cafe and Restaurant Team Member
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Accor's values and mission. Highlight how your personal values align with their commitment to responsible hospitality in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in the hospitality industry. Emphasize any previous roles in cafes or restaurants, showcasing your customer service skills and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the hospitality industry. Mention specific reasons why you want to work at Accor and how you can contribute to their innovative approach.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality sector.
How to prepare for a job interview at ibis Cambridge
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and creating memorable guest experiences.
✨Know the Brand
Research Accor and its various brands before the interview. Understanding their values, mission, and unique offerings will help you align your answers with what they are looking for in a team member.
✨Demonstrate Teamwork Skills
As a team member, collaboration is key. Be prepared to discuss examples of how you've successfully worked in a team environment, resolved conflicts, or supported your colleagues in previous roles.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This shows your genuine interest in the role and the company, and it gives you a chance to learn more about the team dynamics and expectations.
