Company Description
Ibis Budget London Heathrow Central – Be the face that makes first impressions last.
Ibis Budget London Heathrow Central, our mission is simple: create memorable moments for every guest, from arrival to farewell. As part of the Accor family, you’ll unlock opportunities across 5,000 hotels in 100+ countries, with access to training, growth, and global career mobility.
We’re not just offering a job – we’re offering a place to grow, belong, and be yourself.
Hospitalityisaworkofheart, Join us and become a Heartist.
Job Description
As our Receptionist, you’ll be the first smile our guests see and the last goodbye they remember. You will:
- Welcome guests warmly, handle check-in/out, and manage guest accounts with accuracy.
- Respond to calls, messages, and requests with professionalism and care.
- Keep guest information and hotel procedures secure and confidential.
- Support other hotel teams to deliver a seamless guest experience.
- Take every opportunity to upsell services and showcase our facilities.
We’ll provide full training on our systems and procedures, plus a one-night stay so you can experience the hotel from a guest’s perspective.
Qualifications
We believe attitude and personality are everything – we can teach skills, but not passion. To thrive with us, you’ll need:
- A genuine willingness to learn and an eagerness to contribute.
- Previous hotel experience (essential).
- Experience with Opera PMS or Opera Cloud (essential).
- A friendly, professional approach and fluency in English (other languages a plus).
Additional Information
What’s in it for you:
- Free stays in our UK hotels, 50% off meals in Accor restaurants, and discounted rates worldwide.
- Access to Accor Academy for continuous learning and development.
- Wellbeing support and opportunities to grow across the global Accor network.
- The chance to work in an inclusive, diverse environment where everyone belongs.
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Receptionist - Part Time (M/F/X) in Hounslow employer: Ibis Budget
Ibis Budget London Heathrow Central is an exceptional employer, offering a dynamic work environment where guest satisfaction and security are paramount. With a strong focus on employee growth, we provide comprehensive training and development opportunities, fostering a culture of teamwork and support. Located at one of the busiest airports in the world, our hotel offers unique advantages such as diverse guest interactions and the chance to be part of a vibrant hospitality community.
