Reservation Team Member

Reservation Team Member

Hounslow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Reservation Team Member, you'll manage bookings and ensure guest satisfaction.
  • Company: Join Accor, a global leader in responsible hospitality with over 5,600 hotels worldwide.
  • Benefits: Enjoy exclusive perks, career growth opportunities, and a supportive work environment.
  • Why this job: Be part of a passionate team that creates memorable experiences and challenges the status quo.
  • Qualifications: No prior experience needed; just bring your enthusiasm and love for hospitality!
  • Other info: This role offers a chance to explore various career paths within the hospitality industry.

The predicted salary is between 24000 - 36000 £ per year.

Company Description Join us at Accor, where life pulses with passion! ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!? Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.? Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , ? Join us and become a Heartist . Job Description

Reservation Team Member employer: ibis Budget London Heathrow

At Accor, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters passion and creativity. As a Reservation Team Member, you will benefit from exclusive perks, comprehensive growth opportunities, and a supportive environment that encourages you to explore various career paths within our global network. Join us in creating meaningful experiences for our guests while being recognized for your dedication and commitment to responsible hospitality.
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Contact Detail:

ibis Budget London Heathrow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservation Team Member

✨Tip Number 1

Familiarize yourself with Accor's diverse brands and their unique offerings. Understanding the different personalities of each brand will help you demonstrate your passion for hospitality and how you can contribute to their mission.

✨Tip Number 2

Showcase your customer service skills during any interactions. As a Reservation Team Member, your ability to connect with guests and provide exceptional service is crucial, so be ready to share examples of how you've gone above and beyond in previous roles.

✨Tip Number 3

Research the latest trends in the hospitality industry. Being knowledgeable about current developments will not only impress your interviewers but also show that you're committed to continuous learning and innovation in your role.

✨Tip Number 4

Prepare to discuss your adaptability and teamwork skills. Accor values a supportive environment, so be ready to share experiences where you've successfully collaborated with others or adapted to changing situations in a fast-paced setting.

We think you need these skills to ace Reservation Team Member

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Multitasking Ability
Time Management
Teamwork
Adaptability
Sales Skills
Knowledge of Reservation Systems
Conflict Resolution
Empathy
Organizational Skills
Positive Attitude

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Accor's values and mission. Highlight your passion for hospitality and how you align with their commitment to responsible hospitality in your application.

Tailor Your CV: Customize your CV to emphasize relevant experience in customer service or hospitality. Use keywords from the job description to demonstrate that you are a perfect fit for the Reservation Team Member role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Share specific examples of how you've created memorable experiences for customers in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.

How to prepare for a job interview at ibis Budget London Heathrow

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for the hospitality industry. Share personal experiences that highlight your love for creating memorable experiences for guests, as this aligns with the company's core values.

✨Demonstrate Team Spirit

Accor emphasizes a caring environment and teamwork. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a supportive team member.

✨Highlight Your Adaptability

The hospitality sector is dynamic and ever-changing. Share instances where you've adapted to new situations or challenges, demonstrating your flexibility and willingness to learn in a fast-paced environment.

✨Emphasize Customer-Centric Mindset

Since creating lasting and impactful experiences for customers is key, prepare to discuss how you prioritize customer satisfaction. Provide examples of how you've gone above and beyond to meet customer needs in past roles.

Reservation Team Member
ibis Budget London Heathrow
I
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