At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences.
- Company: Join Accor, a global leader in hospitality with a supportive culture.
- Benefits: Enjoy competitive pay, career growth, and a chance to make a difference.
- Other info: Be part of a team that values creativity and challenges the norm.
- Why this job: Shape the future of hospitality while developing your skills in a dynamic environment.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
We are currently looking for a new Front Office Supervisor to work with the Front Office Manager at Ibis Bristol Centre. Responsibilities and essential job functions include but are not limited to the following:
- Supervisory Role: Oversee the team and ensuring a smooth process.
- Training and induction of all new staff to agreed standards.
- Receive feedback from guests and ensure quick and effective handling of issues.
- Deal with complex enquiries and complaints from clients relating to reception functions.
- Manage daily issues that may arise within the team.
- Participate in monthly team meetings.
- Communicate effectively with other team members.
Reception Duties:
Front Office Supervisor employer: ibis Bristol Centre Harbourside
Accor is an exceptional employer that values individuality and fosters a supportive work environment, particularly for the Front Office Supervisor role at Ibis Bristol Centre. With a strong emphasis on personal growth and continuous learning, employees are encouraged to explore their potential while contributing to a dynamic team. The company promotes a culture of care and innovation, ensuring that every team member can make a meaningful impact in the hospitality industry.
Contact Details:
ibis Bristol Centre Harbourside Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Accor on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to supervisory roles. Think about how you’d handle guest complaints or train new staff, and have some real-life examples ready to share.
✨Tip Number 3
Show your passion for hospitality! During your interview, let your enthusiasm shine through. Talk about why you love working in front office roles and how you can contribute to making guests' experiences unforgettable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Accor family!
We think you need these skills to ace Front Office Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express what makes you unique and how you align with our values at Accor.
Tailor Your Application:Make sure to customise your application for the Front Office Supervisor role. Highlight your relevant experience and skills that match the job description, especially in supervisory roles and customer service.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at ibis Bristol Centre Harbourside
✨Know Your Stuff
Before the interview, make sure you understand the role of a Front Office Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, like overseeing the team and handling guest feedback. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Front Office Supervisor, you'll be leading a team, so be ready to discuss your leadership style. Think of examples from your past experiences where you've successfully trained new staff or resolved conflicts. This will demonstrate your ability to manage daily issues and maintain a smooth process.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare for situations like dealing with a difficult guest or managing a team member's performance. Practising your responses will help you articulate your problem-solving skills and how you handle complex enquiries effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
