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- Tasks: Join us as a Night Auditor, ensuring financial accuracy and guest satisfaction during overnight hours.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless possibilities.
- Benefits: Enjoy free meals, uniforms, hotel stays, discounts, and development programs.
- Why this job: Be part of a dynamic team, contribute to our success, and make a real impact in hospitality.
- Qualifications: Previous experience in hospitality, strong numerical skills, and excellent customer service are essential.
- Other info: Flexible night shifts with a consistent schedule; perfect for students seeking part-time work.
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit />Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Job Description
Join our team in Brighton as a Night Auditor and become the guardian of financial integrity during the quiet hours. In this crucial role, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.
- Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
- Facilitate check-in and check-out processes during overnight hours, maintaining precision in room charges, payments, and guest information.
- Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
- Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
- Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
- Collaborate with other departments to resolve discrepancies and maintain smooth operations throughout the night shift.
Qualifications
- Previous experience as a night auditor or in a similar role, preferably within the hospitality industry.
- Strong numerical and analytical skills with a keen eye for detail.
- Proficiency in using financial software and hotel management systems.
- Excellent customer service and communication skills.
- Ability to work independently and efficiently during overnight hours.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Fluency in English, both written and verbal.
- Basic computer skills and familiarity with standard office software.
- Problem-solving abilities and a proactive approach to addressing issues.
- Education in accounting or hospitality management is a plus.
- Willingness to work night shifts and maintain a consistent schedule.
Additional Information
Benefits
If you will be part of our team you will gain opportunity to enjoy our benefits such as:
Free meals on duty and uniforms provided
Bonus break 2 complimentary stays in our hotels in UK
Accor F&B Discount at any Accor Hotel Worldwide
Accor Friends and Family Rates
Accor Development Program
?Are you up for the challenge? Then apply and get more information about the position. We look forward to hearing from you
Job Type: Part-time
Salary: Up to £13.11 per hour
Expected hours: 16 24 per week
AMRT1_UKCT
Night Auditor employer: IBIS Brighton City Centre - Station
Contact Detail:
IBIS Brighton City Centre - Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarize yourself with the specific financial software and hotel management systems commonly used in the hospitality industry. This knowledge will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially during night shifts. Being able to showcase your ability to handle guest inquiries and ensure a positive experience will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage multiple tasks simultaneously, especially during busy overnight hours. Sharing specific examples of your problem-solving skills will show that you can handle the challenges of the Night Auditor position.
✨Tip Number 4
Research Accor's values and mission to align your personal story with their brand. Showing that you resonate with their commitment to hospitality and growth will make your application more compelling.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Auditor. Highlight your relevant experience in financial auditing and customer service in your application.
Tailor Your CV: Customize your CV to emphasize your numerical and analytical skills, as well as any previous experience in hospitality or similar roles. Mention specific software you are proficient in that relates to hotel management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your ability to work independently during night shifts. Use examples from your past experiences to demonstrate your problem-solving skills and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at IBIS Brighton City Centre - Station
✨Showcase Your Attention to Detail
As a Night Auditor, precision is key. Be prepared to discuss your experience with financial audits and how you ensure accuracy in record-keeping. Highlight specific examples where your attention to detail made a difference.
✨Demonstrate Customer Service Skills
Since you'll be assisting guests during overnight hours, it's important to showcase your customer service abilities. Share stories that illustrate how you've handled guest inquiries or resolved issues, especially in high-pressure situations.
✨Familiarize Yourself with Financial Software
Proficiency in financial software is crucial for this role. Before the interview, brush up on any relevant systems you've used in the past and be ready to discuss how you can quickly adapt to new technologies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to prioritize tasks or resolve discrepancies, and be ready to explain your thought process.
