SP Energy Networks is recruiting for a Clerical Team Member in Prenton to manage General Enquiries from first contact to final resolution. You will coordinate with district teams, contact partners, and use CRM software to maintain workloads and ensure customer satisfaction.
The role includes handling calls, providing clear guidance, and stepping into storm duties during peak weather events, with a focus on continuous service improvement and performance monitoring.
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Customer Resolution Specialist in Prenton employer: Iberdrola
SP Energy Networks is an exceptional employer, offering a dynamic work environment at Aspect House in Blantyre, where you can contribute to the UK's journey towards Net Zero. With a strong focus on employee growth, extensive benefits including generous annual leave and pension contributions, and a commitment to diversity and inclusion, you'll find meaningful opportunities to advance your career while making a positive impact on the community and environment. Join us in shaping a cleaner, greener future through innovative energy solutions.
