SP Energy Networks is seeking a Customer Service and Vulnerability Lead in Glasgow to design, deploy and oversee training that enhances customer experience and supports vulnerable customers in line with regulatory incentives.
You will identify training needs, create plans, manage budgets, and develop materials while ensuring alignment with business goals. Hybrid working applies, with travel to North/South licence areas as required.
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Vulnerability & Customer Service Training Lead in Glasgow employer: Iberdrola
SP Energy Networks is an exceptional employer, offering a dynamic work environment at Aspect House in Blantyre, where you can contribute to the UK's journey towards Net Zero. With a strong focus on employee growth, extensive benefits including generous annual leave and pension contributions, and a commitment to diversity and inclusion, you'll find meaningful opportunities to advance your career while making a positive impact on the community and environment. Join us in shaping a cleaner, greener future through innovative energy solutions.
