SP Energy Networks is seeking a Customer Service Lead Analyst to head a new data team and move from spreadsheet reporting to modern dashboards and insights. You will shape the team, set priorities, and drive action through to delivery across Customer Service.
You will lead the design of dashboards and reports using Tableau, Power BI and other tools, partner with senior stakeholders, and ensure reporting supports regulatory and business decisions while improving customer outcomes.
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Senior Customer Service Analytics Lead in Glasgow employer: Iberdrola
SP Energy Networks is an exceptional employer, offering a dynamic work environment at Aspect House in Blantyre, where you can contribute to the UK's journey towards Net Zero. With a strong focus on employee growth, extensive benefits including generous annual leave and pension contributions, and a commitment to diversity and inclusion, you'll find meaningful opportunities to advance your career while making a positive impact on the community and environment. Join us in shaping a cleaner, greener future through innovative energy solutions.
