At a Glance
- Tasks: Manage partner performance and ensure top-notch service delivery in a dynamic energy sector.
- Company: Join ScottishPower, a leader in renewable energy and innovation.
- Benefits: Enjoy 36 days annual leave, competitive salary, and unique perks like technology vouchers.
- Other info: Diverse opportunities for career growth in a supportive and inclusive environment.
- Why this job: Be part of the journey to Net Zero and make a real impact on energy solutions.
- Qualifications: Degree or equivalent experience in contract management and strong analytical skills.
The predicted salary is between 47200 - 47200 £ per year.
Product & Partner Manager
Location
Scottish Power HQ, Glasgow (Hybrid)
Salary from
- £47,200 per annum, up to 10% bonus & other excellent benefits
- Permanent
- Help us create a better future, quicker
The Scottish Power Customer Business provides energy to millions of households and businesses across the UK, offering fair pricing, a range of tariffs, and innovative products that help customers manage and protect their energy usage.
This role sits within the Smart Solutions department.
Reporting to the Senior Product & Partner Manager, the Product & Partner Manager is responsible for overseeing the performance of contracted service providers and installation partners.
The successful candidate will manage day-to-day contract delivery, ensuring compliance with contractual obligations, service level agreements, governance requirements, budget controls, and customer satisfaction targets.
The role also focuses on building strong partner relationships that support service excellence and future business growth.
- What you’ll be doing
- Manage the performance of third-party service and installation partners, ensuring delivery against contractual obligations, KPIs, SLAs, quality standards, and customer service expectations.
- Build and maintain effective relationships with partner organisations, engaging with stakeholders from operational through to senior management level.
- Support procurement activities, contract negotiations, and the establishment of contractual agreements for products and service partners.
- Monitor, analyse, and report on operational contract performance, identifying risks and implementing corrective actions where required.
- Take ownership of contract governance, risk management, and mitigation plans to ensure compliance and operational excellence.
- Drive continuous improvement initiatives, developing and managing improvement roadmaps for products, installers, and service providers.
- Develop and maintain a strong understanding of Smart Solutions products, services, and the UK home energy market.
- Ensure partners support the growth of Smart Solutions products through cost-effective, quality-focused, and customer-centric delivery.
- Plan and conduct audits of service provider systems, processes, and controls, implementing corrective actions where necessary.
- Validate and challenge third-party invoices, ensuring accurate billing and robust audit trails.
- Manage contract governance frameworks, performance reviews, and reporting structures to drive accountability and improvement.
- Support stock management activities and maintain appropriate control measures.
- Work collaboratively with operational, product, sales, marketing, finance, procurement, legal, compliance, and improvement teams to support business objectives.
- Identify opportunities for innovation, sharing of best practice, and growth through strategic partner engagement.
- Influence delivery solutions that balance customer outcomes, operational efficiency, commercial objectives, and business growth.
- What you'll bring
- Degree qualified or equivalent relevant business experience.
- Demonstrable experience of contract management, governance, compliance, and risk mitigation.
- Experience managing and monitoring partner performance through KPIs and service metrics.
- Strong analytical skills with the ability to identify trends, risks, and improvement opportunities.
- Experience conducting audits and implementing corrective actions with external providers.
- Excellent stakeholder management skills with the ability to build relationships across all levels of an organisation.
- Strong negotiation, influencing, and contract management capabilities.
- Experience implementing process improvements and driving operational efficiencies.
- Ability to manage competing priorities in a fast-paced environment.
- Strong presentation, communication, and interpersonal skills.
- High level of computer literacy and reporting capability.
- Commercial awareness with a focus on delivering customer and business value.
- What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits.
With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
At Scottish Power, we believe it’s the little things we do in life that make a big difference.
From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow.
That’s why our benefits include
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
- Why Scottish Power
Scottish Power is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy.
With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen.
With diverse opportunities across our businesses and a commitment to invest in our own internal talent, Scottish Power can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do.
Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve.
It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
Scottish Power is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support.
If you need support, please reach out to careers@scottishpower. com .
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
If/when required, the Company will support the employee with the necessary Immigration requirements.
- IMPORTANT
- Advert will close at 23:59 GMT the day before
- Job Posting End Date below August-7-2026
Product + Partner Performance Manager in Glasgow employer: Iberdrola
ScottishPower is an exceptional employer, offering a dynamic work culture that prioritises safety and employee well-being. With competitive salaries, generous benefits including 36 days of annual leave, flexible working patterns, and a commitment to professional growth, employees are empowered to thrive in their roles. The Glasgow, London, and Lowestoft locations provide unique opportunities to engage with cutting-edge projects in the offshore energy sector, making it a rewarding place for those passionate about electrical safety and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Product + Partner Performance Manager in Glasgow
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Product + Partner Performance Manager at Iberdrola!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Iberdrola or be willing to refer you for that Product + Partner Performance Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Iberdrola who’s on the lookout for their next Product + Partner Performance Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Product + Partner Performance Manager role at Iberdrola!
We think you need these skills to ace Product + Partner Performance Manager in Glasgow
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Iberdrola. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Iberdrola
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Iberdrola. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
