At a Glance
- Tasks: Lead customer activation for smart energy products and enhance customer experiences.
- Company: Join ScottishPower, a leader in renewable energy with a commitment to Net Zero.
- Benefits: Enjoy competitive salary, 36 days leave, health insurance, and more.
- Other info: Dynamic hybrid work environment with excellent career growth opportunities.
- Why this job: Shape the future of energy while making a real impact on customer engagement.
- Qualifications: Experience in sales or marketing, strong analytical skills, and a passion for customer journeys.
The predicted salary is between 47200 - 47200 £ per year.
Location: HQ, Glasgow (Hybrid)
Salary: From £47,200 per annum, up to 10% bonus, private medical insurance & other excellent benefits
Closing date: 26.06.2026
Help us create a better future, quicker. At ScottishPower, our Customer Business supports millions of households and businesses across the UK with energy solutions that are fair, flexible and forward-thinking. As part of our Smart Solutions team, you’ll play a key role in helping customers take control of their energy usage while contributing to our Net Zero ambitions.
You’ll lead the activation of key sales channels, driving growth across a diverse portfolio of smart energy products. This is an exciting opportunity to shape how we engage customers, improve their experience, and deliver meaningful commercial impact in a fast-evolving market.
What you’ll be doing:
- You’ll take ownership of specific sales channels, understanding how they operate and identifying opportunities to improve conversion and performance.
- You’ll shape how our Smart Solutions propositions are activated within those channels, working closely with our integrated planning teams and channel leads to deliver strong commercial results.
- You’ll develop and deliver targeted activation programmes, ensuring they are effectively implemented and continuously optimised.
- You’ll act as a champion for the customer journey, identifying improvements across the end-to-end experience and working with internal teams to bring enhancements to life.
- You’ll manage budgets, evaluate performance, and use data-driven insights to refine future activity and maximise return on investment.
What you’ll bring:
- Strong commercial awareness and experience in a sales, marketing, or customer-focused environment, with a clear understanding of how to drive performance across different channels.
- Comfortable analysing data, drawing insights, and using these to influence decisions and improve outcomes.
- Experience planning and delivering activations, campaigns or product launches.
- Strong understanding of customer journeys and how to optimise them.
- Ability to manage budgets and evaluate return on investment.
- Confidence working cross-functionally and building relationships across teams.
- Strong communication and influencing skills, with the ability to engage stakeholders at different levels.
- Experience reviewing performance metrics and translating them into actionable improvements.
- Proactive, adaptable, and motivated to test, learn and continuously improve how we deliver for our customers.
Minimum Criteria:
- Prior commercial or sales experience.
- Understanding of the ScottishPower business and our channels across service, sales, digital and e-commerce.
- Experience in measuring and tracking performance and conducting measurement and evaluation of activation.
What’s in it for you:
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that.
That’s why our benefits include:
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers
- Electric Vehicle Schemes
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare options including Dental Insurance, Private Medical Insurance and Health Cash Plan
- Life Assurance (4x salary)
- Financial wellbeing support and retail discounts
Why ScottishPower:
ScottishPower is part of the Iberdrola Group, a global leader in renewable energy. We are committed to generating 100% of our energy from renewable sources and are investing heavily to build the infrastructure needed for a cleaner, greener future.
With a strong focus on inclusion, diversity and development, we offer real career opportunities in a business that is powering the journey to Net Zero. Wherever you come from, you’ll find a place to belong here.
We’re committed to supporting candidates with disabilities, long-term conditions, or additional needs throughout the recruitment process. If you require support, please contact careers@scottishpower.com
Mobility: Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT: Advert will close at 23:59 GMT the day before Job Posting End Date below June-26-2026
Customer Activation Manager in Glasgow employer: Iberdrola
ScottishPower is an exceptional employer, offering a dynamic work environment in Glasgow that champions innovation and sustainability. With a strong commitment to employee well-being, we provide generous benefits such as 36 days of annual leave, private medical insurance, and a robust pension scheme, alongside opportunities for professional growth within a diverse and inclusive culture. Join us in shaping the future of energy while enjoying a fulfilling career that makes a meaningful impact on our communities and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Activation Manager in Glasgow
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Iberdrola and show them what you can bring to the table.
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Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Iberdrola are looking for.
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Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Iberdrola on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
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We think you need these skills to ace Customer Activation Manager in Glasgow
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Iberdrola. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Iberdrola:Show us that you’ve done your homework! In your application, briefly mention what you admire about Iberdrola’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Iberdrola
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Iberdrola will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Iberdrola, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
