ScottishPower, part of the Iberdrola Group, is recruiting a Senior Operations Manager in Glasgow (Hybrid). You will lead end-to-end collections operations across payments, arrears and recovery, shaping the operating model and using data to reduce bad debt and improve customer outcomes.
You’ll own arrears performance, run performance reviews, monitor key metrics, and collaborate with internal and external partners to ensure compliant, cost-efficient delivery.
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Collections Operations Leader – Hybrid with Impact in Glasgow employer: Iberdrola
SP Energy Networks is an exceptional employer, offering a dynamic work environment at Aspect House in Blantyre, where you can contribute to the UK's journey towards Net Zero. With a strong focus on employee growth, extensive benefits including generous annual leave and pension contributions, and a commitment to diversity and inclusion, you'll find meaningful opportunities to advance your career while making a positive impact on the community and environment. Join us in shaping a cleaner, greener future through innovative energy solutions.
