SP Energy Networks in Prenton seeks a Clerical Team Member to handle Customer Resolution, ensuring exceptional service across the customer journey. You will manage General Enquiries from start to finish, coordinate with district teams and partners, and own the customer experience to drive satisfaction.
You will take incoming calls, provide guidance with a professional telephone manner, and use CRM systems daily.
#J-18808-Ljbffr
Customer Resolution Specialist – General Enquiries employer: Iberdrola
SP Energy Networks is an exceptional employer, offering a dynamic work environment at Aspect House in Blantyre, where you can contribute to the UK's journey towards Net Zero. With a strong focus on employee growth, extensive benefits including generous annual leave and pension contributions, and a commitment to diversity and inclusion, you'll find meaningful opportunities to advance your career while making a positive impact on the community and environment. Join us in shaping a cleaner, greener future through innovative energy solutions.
