Project Coordinator (Delivery) in Birkenhead

Location: Wirral District/ Birkenhead

Salary: From £38,760 + Excellent Benefits

Closing Date: 19th July 2026

What you’ll be doing

As a Project Coordinator (Delivery) within Connections, you will play a key role in delivering safe, efficient, and customer-focused projects across the electricity distribution network. You will be responsible for supporting the delivery of business plan objectives with a focus on connections activities, ensuring compliance with regulatory and licence obligations. Working closely with customers, stakeholders, contractors and internal teams, you will help deliver projects that maintain network reliability, improve customer outcomes, and support the long-term performance of the network. This role requires strong project coordination, stakeholder management and operational planning skills, with a focus on safety, customer service and continuous improvement.

Responsibilities

• Deliver district business plan outputs in line with financial, regulatory and operational objectives
• Support the delivery of project plans and business deliverables while minimising customer outages and disruption
• Engage with customers, stakeholders and local communities to ensure effective communication and successful project delivery
• Coordinate project activities to ensure delivery against performance, cost and timescale targets
• Support achievement of key performance indicators, including:
• Customer Minutes Lost (CML)
• Customer Interruptions (CI)
• Broad Measure of Customer Satisfaction (BMCS)
• Guaranteed Standards
• Other regulatory and incentive-based performance measures
• Assist with contract management activities and supplier performance monitoring
• Support operational switching and network-related delivery activities where required
• Coordinate project delivery activities to ensure compliance with safety, engineering and regulatory requirements
• Analyse operational performance and customer feedback to identify opportunities for improvement
• Support asset stewardship principles through coordinated planning and delivery activities
• Promote a strong safety culture and ensure all work is completed in accordance with health and safety legislation
• Support maintenance, reliability, network security and system performance business plan outputs
• Maintain accurate project records, reporting and performance data
• Collaborate with internal teams to ensure effective delivery of customer and network objectives

What you’ll bring

• Project or programme coordination experience within a utility, engineering or infrastructure environment
• Strong understanding of project delivery principles and stakeholder management
• Knowledge of regulatory frameworks and performance incentives within a regulated environment
• Commercial awareness with the ability to balance customer service, operational performance and project objectives
• Excellent communication and presentation skills with the ability to engage effectively at all levels
• Strong organisational skills with the ability to manage competing priorities
• Analytical problem-solving skills and the ability to develop practical solutions
• Understanding of key business drivers and the wider commercial environment
• Customer-focused approach with strong stakeholder engagement skills
• Knowledge of SAP IT systems and application across a delivery function
• Working knowledge of the operation of interconnected LV/HV networks is desirable
• Understanding of Competition in Connections (CIC) processes is advantageous
• High level of computer literacy

Minimum Requirements

• A crafts qualification, apprenticeship, S/NVQ, or equivalent relevant experience
• Experience in a project delivery or project coordination role
• Strong IT and systems capability
• Ability to work collaboratively across operational and project teams
• Commitment to health, safety and customer service excellence

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At Scottish Power, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday purchase – perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Count us in – pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to ‘nudge’ financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the Northwest of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously.

We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, Scottish Power can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT Advert will close at 23:59 GMT the day before Job Posting End Date below July-20-2026