SP Energy Networks, part of the Iberdrola Group, is seeking a Customer Service Team Leader in the Prenton area. You will coach a high-performing team, use data to drive improvements and work with internal stakeholders to resolve complex issues.
The role emphasizes development of colleagues and delivering excellent customer outcomes. You will lead with a coaching mindset, manage priorities in a fast-paced environment and strive for continuous improvement, while ensuring adherence to service
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Coach-Driven Customer Service Team Leader in Birkenhead employer: Iberdrola
SP Energy Networks is an exceptional employer, offering a dynamic work environment at Aspect House in Blantyre, where you can contribute to the UK's journey towards Net Zero. With a strong focus on employee growth, extensive benefits including generous annual leave and pension contributions, and a commitment to diversity and inclusion, you'll find meaningful opportunities to advance your career while making a positive impact on the community and environment. Join us in shaping a cleaner, greener future through innovative energy solutions.
