At a Glance
- Tasks: Lead change management processes to ensure smooth tech and operational transitions.
- Company: Join SP Energy Networks, a leader in renewable energy and innovation.
- Benefits: Enjoy 36 days annual leave, double-matched pension, and flexible working options.
- Other info: Be part of a diverse team committed to sustainability and community support.
- Why this job: Make a real impact on service stability while driving continuous improvement.
- Qualifications: Experience in Change Management and ITIL principles is essential.
The predicted salary is between 63000 - 77000 £ per year.
Location: Kirkintilloch
Salary: From £54,880 (plus double-match pension)
Permanent, Hybrid (3/4 days per week in office)
Help us create a better future, quicker. We're looking for a Change Manager to play a key role in ensuring technology and operational change is delivered in a controlled, effective, and risk-aware way. This position is central to maintaining service stability while enabling the successful delivery of business and technical change across a complex environment.
What you’ll be doing
- Take ownership of the end-to-end change process, coordinating activities from initial submission and risk assessment through to authorisation, scheduling, implementation, validation, and post-implementation review.
- Work closely with technical, operational, project, and supplier teams to ensure changes are assessed appropriately, governed effectively, and delivered with minimal disruption to services.
- Lead Change Advisory Board (CAB) governance, prepare high-quality information to support decision making, facilitate reviews, and ensure agreed actions are completed.
- Maintain the forward schedule of change, identify potential conflicts or high-risk periods, coordinate communications, and elevate risks that could impact service continuity.
- Drive continual improvement by aligning Change Management practices with wider ITIL disciplines including release, incident, problem, and configuration management.
- Develop governance controls, reporting frameworks, and performance measures that support informed decision making and regulatory compliance.
- Produce meaningful management information and insights through governance reporting and KPI analysis, including monitoring change success rates, failures, emergency changes, rollbacks, compliance levels, lead times, and service impacts.
- Using Power BI, develop and enhance dashboards, analyse data from multiple sources, and help maintain the accuracy of change and Configuration Management Database (CMDB) records.
What you’ll bring
- A structured and analytical professional with experience operating or governing an end-to-end Change Management or ITIL Change Enablement process within a live operational environment.
- Strong understanding of ITIL principles, change governance, risk assessment, CAB management, emergency change processes, and post-implementation reviews.
- The ability to engage confidently with stakeholders at all levels, challenge constructively, and influence positive outcomes.
- Experience developing governance frameworks, policies, process documentation, performance reporting, and continual improvement plans.
- Practical experience with Power BI, data analysis, dashboard development, and data modelling; knowledge of Power Query and DAX would be beneficial.
- Experience within a regulated, critical infrastructure, telecommunications, or similarly complex operational environment would be advantageous.
This is an opportunity to shape and enhance change practices while working with a wide range of stakeholders to improve service resilience, delivery quality, and operational performance.
What’s in it for you
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy.
With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve.
We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Telecoms Change Management Engineer employer: Iberdrola SA
ScottishPower is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a strong benefits package, including a generous pension scheme and opportunities for career progression across various disciplines, employees can thrive in a dynamic environment dedicated to creating a cleaner, greener energy future. Located in the heart of Scotland, our projects not only contribute to significant infrastructure developments but also align with our commitment to sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Telecoms Change Management Engineer
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Iberdrola SA and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Iberdrola SA.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Telecoms Change Management Engineer
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Iberdrola SA.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Iberdrola SA.
How to prepare for a job interview at Iberdrola SA
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
