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- Tasks: Lead regional performance for Smart Meter operations and drive improvements.
- Company: Join ScottishPower, a leader in renewable energy and innovation.
- Benefits: Enjoy 36 days annual leave, competitive salary, and excellent health benefits.
- Why this job: Make a real impact on the UK's energy future while developing your career.
- Qualifications: Experience in business management or relevant field; strong analytical skills.
- Other info: Diverse opportunities and a commitment to inclusion and sustainability.
The predicted salary is between 40400 - 40400 £ per year.
Locations: Wrexham, United Kingdom; Warrington
Posted on: Today
Time left to apply: Closing date: 1st May 2026
Job Requisition ID: R-28858
Salary from £40,400 + excellent benefits
Full time, permanent position
Help us create a better future, quicker! The UK Government has mandated targets for the rollout of Smart Meters up to the end of 2025. This is one of the largest and most complex gas and electricity deployments in the world and presents unique challenges to the UK deployment of over 50m meters. Field Services provides installation and maintenance services through its Meter Operators for all Energy Retail customers, with c5m meters in the portfolio.
The Regional Lead will work as part of a team with the Smart Meter Operator Partners to optimise performance and resolve issues within their regional zone, which may impact the likelihood of achieving regulatory targets.
What you’ll be doing
- Support the Smart Meter Operator Partners in all areas of performance with a view to meeting agreed targets. A close working relationship is required with the Smart Meter Operator Partners and working on their premises will sometimes be required.
- Drive industry leading performance from our Meter Operator Partners, through assimilating wider plans into successful delivery in your region, analysis of their operations and close management of KPIs, with particular focus on:
- Aborted jobs
- Appointment generation
- Engineer efficiency
- Stock control
- Health & safety
- Guaranteed standard failures
- Customer complaints
What you’ll bring
- Creating and delivering plans, to meet and exceed performance measures and business objectives
- Good knowledge of Energy Retail value chain to identify and anticipate issues for the wider business from any metering related activity. In addition, have the business network to work with the wider business on any issues
- An ability to retrieve and collate data from various sources and provide meaningful reports
- Be able to build sound working relationships with all internal customers and develop strong commercial relationships with external parties
- Design, implement and maintain reports
- Ability to drive forward projects and solutions within tight timescales
- Well-developed influencing and negotiation skills
- Proven ability to communicate effectively at all levels within organisations
- Sound understanding of the commercial environment and ability to demonstrate strong analytical and problem-solving skills
- Ability to stay calm under pressure and to take risk balanced decisions
- Proven ability to generate continuous improvement in daily operations
Minimum Criteria
- HNC / HND or equivalent in business or management, or relevant work experience
- Ability to identify and implement change
- Ability to manage a range of complex relationships both internally and externally, often against a backdrop of conflicting aims and priorities
- High degree of accuracy and attention to detail
- Strong problem solving and analytical skills
- Good facilitation and presentation skills
- Sound understanding of the commercial environment
- Proven ability to generate continuous improvement in daily operations
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Note: Any applicant who is not a citizen of the country of the vacancy will be subject to compliance with applicable immigration requirements to work legally in that country. If necessary, the company will assist the employee with the necessary immigration requirements.
Regional Lead employer: Iberdrola SA
Contact Detail:
Iberdrola SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their goals, especially around performance and improvement plans.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your problem-solving skills and ability to drive projects forward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Regional Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Lead role. Highlight your experience in managing performance metrics and building relationships, as these are key aspects of the job.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven performance improvements or resolved complex issues in previous roles. We love seeing quantifiable results!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This helps us quickly understand your qualifications and fit for the role.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to track your application and get back to you!
How to prepare for a job interview at Iberdrola SA
✨Know Your Stuff
Make sure you understand the energy retail value chain and the specific challenges related to smart meter deployment. Brush up on key performance indicators (KPIs) relevant to the role, like engineer efficiency and customer complaints, so you can discuss them confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified issues in previous roles and implemented successful solutions. This will demonstrate your analytical skills and ability to drive continuous improvement, which are crucial for the Regional Lead position.
✨Build Relationships
Think about how you can establish strong working relationships with both internal and external stakeholders. Be ready to share strategies you've used in the past to foster collaboration and resolve conflicts, as this is key to succeeding in this role.
✨Stay Calm Under Pressure
Be prepared to discuss situations where you've had to make decisions under tight deadlines. Highlight your ability to remain composed and make balanced choices, as this will show that you're capable of handling the complexities of the role.