SP Energy Networks in Prenton is seeking a Clerical Team Member (Customer Resolution) to manage the full customer journey for General Enquiries. You will coordinate with various teams, perform close‑down calls to resolve dissatisfaction, and handle incoming calls with a professional, customer‑focused approach.
Role involves using CRM systems, reporting on performance, and contributing to service improvements.
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Customer Resolution Specialist – Clerical Team in Prenton employer: Iberdrola SA
ScottishPower is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a strong benefits package, including a generous pension scheme and opportunities for career progression across various disciplines, employees can thrive in a dynamic environment dedicated to creating a cleaner, greener energy future. Located in the heart of Scotland, our projects not only contribute to significant infrastructure developments but also align with our commitment to sustainability and community engagement.
