At a Glance
- Tasks: Lead energy stability initiatives and ensure seamless electricity delivery across the network.
- Company: Join ScottishPower, a leader in renewable energy and innovation.
- Benefits: Up to £100,000 salary, 36 days leave, private healthcare, and annual bonuses.
- Other info: Diverse workplace with strong career growth and commitment to sustainability.
- Why this job: Make a real impact on energy systems and help millions stay connected.
- Qualifications: Proven leadership in emergency management and operational excellence.
The predicted salary is between 60000 - 100000 £ per year.
Head of Control, Support & Quality page is loaded## Head of Control, Support & Qualitylocations: Reino Unido, Birkenheadposted on: Publicado hoytime left to apply: Fecha final: 3 de noviembre de 2025 (Quedan 13 días para realizar la solicitud)job requisition id: R-23616**Head of Control Support and Quality****Location: Prenton****Salary up to £100,000 per year, with a strong benefits package including an 30% Annual Bonus (performance related), Private Healthcare (Family) - plus a month Car Allowance.****Full Time / Permanent****Help us create a better future, quicker**As Head of Control Support and Quality, you\'ll be at the heart of the SPM network, orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses.This pivotal leadership position safeguards the reliability, efficiency, and integrity of our energy delivery, driving performance across control support and quality functions. If you\'re passionate about operational excellence and system stability, this is your moment to energise the future.**What you will be doing**Step into a high-impact leadership role where you\'ll help shape the future of energy stability. As Head of Control Support and Quality, you\'ll:* Lead emergency planning and business continuity for the Control Room, ensuring SPM is ready to respond during high-risk network events and national power outages.* Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown.* Collaborate with government bodies, regulators, and industry leaders to represent SPM in national forums* Oversee quality assurance across the OCC team, ensuring accurate data and system integrity.* Guide Control, Support, and Quality teams in planning, performance* Manage real-time system interfaces to maintain compliance and operational readiness.* Coach and develop a skilled engineering team, fostering a culture of excellence and innovation.* Champion change to boost customer service and productivity across the network.* This is your opportunity to lead from the front, safeguard the grid, and energise the future of millions.**What you will bring**We\'re seeking a dynamic leader with the vision and resilience to guide our Control Support and Quality teams through complex operational challenges. To thrive in this role, you\'ll bring:* Proven leadership experience, with the ability to inspire and drive performance.* Strong background in emergency management and crisis response.* Solid understanding of compliance frameworks and regulatory standards.* Broad operational insight across Distribution, Transmission, or and ideally Generation.* A commitment to delivering results without compromising safety, quality, or customer service.* In-depth knowledge of health, safety, and environmental legislation.* Expertise in network and business data systems, including SCADA network management.If you\'re ready to lead with purpose and energise the future, we want to hear from you.***Due to the level of this position, successful candidates will be required to complete additional background checks, and any offer is subject to passing such checks.*****What’s in it for you**As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:* 36 days annual leave* Holiday Purchase – perfect your work/life balance with extra annual leave* Share Schemes* Payroll Giving and Charity Matched Funding* Technology Vouchers – save more and spread the cost of your technology purchases* Electric Vehicle Schemes – to help you transition to green/clean driving* Cycle to Work scheme and Public Transport Season Ticket Loans* Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments* Life Assurance (4x salary)* Access to Savesmart financial wellbeing support* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more**Why ScottishPower**ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.Inclusion, diversity, and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds, identities, and experiences. We know that diverse teams make us stronger and more innovative, and we’re committed to creating a workplace where everyone feels they belong and can thrive.ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.**Información Movilidad** Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país. En caso necesario, la empresa ayudará al empleado con los requisitos de inmigración necesarios.November-3-2025 #J-18808-Ljbffr
Head of Control, Support & Quality in Birkenhead employer: Iberdrola SA
ScottishPower is an exceptional employer, offering a competitive salary of up to £100,000 along with a robust benefits package that includes a 30% annual bonus, private healthcare for families, and generous annual leave. Our inclusive work culture prioritises employee growth and development, providing diverse opportunities within a global organisation committed to renewable energy and sustainability. Join us in shaping the future of energy while enjoying unique perks like electric vehicle schemes and wellness support, all in the vibrant location of Prenton.
Contact Details:
Iberdrola SA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Control, Support & Quality in Birkenhead
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. The more people you know, the better your chances of landing that Head of Control, Support & Quality role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to energy stability and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired teams and tackled challenges in previous roles. This is key for a position like Head of Control, Support & Quality where strong leadership is essential.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Control, Support & Quality in Birkenhead
Leadership
Emergency Management
Crisis Response
Compliance Frameworks
Regulatory Standards
Operational Insight
Health and Safety Legislation
Network Management
SCADA Systems
Data Analysis
Performance Management
Coaching and Development
Change Management
Customer Service Excellence
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Control, Support & Quality role. Highlight your leadership experience and any relevant operational insights that align with what we're looking for. We want to see how your background fits into our vision!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for operational excellence and how you can energise the future at ScottishPower. Be sure to mention specific experiences that demonstrate your ability to lead and inspire teams.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to illustrate your impact, especially in areas like emergency management and crisis response. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Iberdrola SA
✨Know Your Stuff
Make sure you have a solid understanding of the energy sector, especially around emergency management and compliance frameworks. Brush up on relevant regulations and be ready to discuss how your experience aligns with the role's requirements.
✨Show Leadership Skills
Prepare examples that showcase your leadership style and how you've inspired teams in the past. Think about specific situations where you drove performance or managed crises effectively, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your interest in the company and the role. Inquire about their current challenges in control support and quality, or how they envision the future of energy stability. This shows you're not just interested in the job, but also in contributing to their mission.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see if you'll fit into their culture, so be genuine and share your passion for operational excellence and innovation in the energy sector.
