At a Glance
- Tasks: Drive commercial improvements and optimise sales processes in the energy sector.
- Company: Join ScottishPower, a leader in renewable energy and part of the Iberdrola Group.
- Benefits: Enjoy 36 days annual leave, competitive salary, and a range of wellness benefits.
- Other info: Diverse opportunities and a commitment to inclusion and sustainability.
- Why this job: Make a real impact on the journey to Net Zero while advancing your career.
- Qualifications: Experience in business transformation and strong stakeholder management skills required.
The predicted salary is between 60000 - 65000 £ per year.
The Commercial Improvement Manager is responsible for driving end-to-end commercial improvement across the Business Energy portfolio, supporting SME and Industrial & Commercial (I&C) segments and optimisation of CPPA and sustainable energy solutions. The role focuses on improving sales processes, customer journeys, systems and commercial frameworks to drive efficiency, scalability and performance. Working cross-functionally across Sales, Pricing, Product, Operations, Digital and Wholesale, the role supports revenue growth, margin optimisation and improved customer outcomes.
What you’ll be doing
- Drive commercial improvement initiatives across SME, I&C and PPA sales channels
- Improve end-to-end customer lifecycle performance from lead through to billing
- Support optimisation of CPPA end to end processes including contract negotiation, governance, onboarding and in contract lifecycle management
- Enhance sales effectiveness across direct and partner channels
- Define and track commercial performance metrics
- Support system and process improvements with Digital / IT
- Ensure compliance with regulatory and governance frameworks
- Deliver improvement roadmaps aligned to Business Energy strategy
- Responsible for the collation of submission packs for responding to CPPA tenders/RfQs/RfPs, including pricing from each business to provide a full ScottishPower offering
- Working with Compliance, Legal, Regulation and Cyber teams in assessing, designing, delivering or evolving necessary requirements across Business Energy Sales
- Assist in the engagement of customers, both new and existing, to continue bi-lateral discussions on the pipeline of projects seeking a route to market through CPPAs
- Supports SME and I&C customer base and revenue performance
- Contributes to CPPA portfolio development and optimisation
- Operates across Sales, Product, Pricing, Operations and Digital
- Influences customer acquisition, onboarding and retention performance
What you’ll bring
- Proven experience leading business transformation, process improvement or commercial change programmes within the energy, utilities or B2B services sector
- Demonstrable success delivering measurable commercial outcomes, such as revenue growth, margin improvement, cost reduction, customer experience improvements or operational efficiency gains
- Strong analytical and problem-solving skills
- Senior Stakeholder management and cross-functional delivery experience
- Proven experience managing multiple initiatives across different business areas
- Structured approach to project delivery
- Understanding of Business Energy markets (SME/I&C) is highly desirable
- PPA or renewable contract experience, alongside regulatory knowledge is desirable
Minimum Criteria
- Demonstrated experience in commercial or operational improvement at a senior level
- Strong stakeholder management skills
- Ability to deliver measurable improvements
- Ability to operate effectively in fast-changing environment
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Commercial Improvement Manager in Glasgow employer: Iberdrola SA
Iberdrola SA is an excellent employer, offering a dynamic work environment in Glasgow where innovation meets sustainability. With a competitive salary and extensive benefits including 36 days of annual leave and family medical insurance, employees are supported in achieving a healthy work-life balance. The company fosters a culture of growth and collaboration, providing ample opportunities for professional development while contributing to meaningful projects that shape a sustainable future.
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We think you need these skills to ace Commercial Improvement Manager in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at Iberdrola SA, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Iberdrola SA
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
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