At a Glance
- Tasks: Transform complex data into insights and optimise business systems for smarter decision-making.
- Company: Join ScottishPower, a leader in powering a cleaner energy future.
- Benefits: Enjoy competitive salary, 36 days leave, and unique perks like electric vehicle schemes.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact on sustainability while developing your skills in a dynamic environment.
- Qualifications: Degree in data or information systems and experience with reporting tools and ERP systems.
The predicted salary is between 48400 - 60000 £ per year.
ScottishPower, part of the Iberdrola Group, is helping to power a cleaner, smarter energy future. Our Global Business Services (GBS) organisation plays a critical role in enabling that ambition by simplifying how work gets done and delivering efficient, scalable services across the business. Within our Global Business Services (GBS) organisation, Business Systems and Reporting Analysts play a vital role in turning complex data into meaningful insight, ensuring our core systems operate effectively, and enabling smarter, faster decision‐making across the business.
By improving how systems, processes, and reporting work together, this role directly supports our transformation agenda—helping to simplify how work gets done and ensuring our services are efficient, scalable, and future‐ready.
About the role
Responsible for the effective operation, continuous improvement, and strategic support of the organisation’s HR and client-facing systems, including platforms such as Oracle EBS, Workday, ServiceNow HRSD, and SAP financial systems supporting Accounts Payable and Receivable. This role blends system administration, data analysis, reporting, and process optimisation to enhance operational efficiency, ensure data integrity, and support compliance. By leveraging tools like Power BI, MicroStrategy and Python, the analyst delivers actionable insights that drive informed decision-making and stakeholder satisfaction, aligning technology solutions with organisational goals and user needs.
What you’ll be doing
- Administer user provisioning and de-provisioning across systems, maintaining role-based access controls (RBAC).
- Conduct periodic access reviews and support recertification processes.
- Support internal and external audits, ensuring compliance with GDPR, SOX, and other regulations.
- Maintain audit trails and documentation for system changes and access logs.
- Design and deliver ad-hoc and scheduled reports using tools such as Power BI, MicroStrategy, Oracle EBS, Workday, and ServiceNow.
- Build and maintain dashboards to support planning, compliance, and operational KPIs.
- Retrieve and collate data from systems including SAP, Oracle, and Workday, providing meaningful analysis and recommendations.
- Ensure data accuracy, consistency, and integrity across all reporting outputs.
- Conduct in-depth analysis of end-to-end processes to identify improvement opportunities.
- Apply Python and other programming languages to automate and enhance reporting and operational workflows.
- Contribute to Robotic Process Automation (RPA) initiatives and data lake development.
- Engage with internal and external stakeholders to understand requirements and deliver solutions.
- Monitor and manage incidents and service requests via Service Now (IT and My Hub).
- Document root cause analyses and preventive measures for recurring issues.
- Participate in system upgrades, patching, and testing (UAT, regression).
- Collaborate with IT and vendors to implement system enhancements and resolve issues.
- Stay current with technology trends and recommend innovations aligned with business goals.
Key skills & Experience
- Proficiency in reporting tools (Power BI, MicroStrategy) and ERP systems (SAP, Oracle, Workday).
- Experience with Python, SQL, and data manipulation for automation and analysis.
- Excellent Excel, PowerPoint, and process mapping skills.
- Strong understanding of data structures, data integrity, and data governance.
- Familiarity with ITSM tools and processes for managing incidents, service requests, and change control.
- Ability to analyse complex data sets and translate them into meaningful insights.
- Strong troubleshooting skills to identify root causes of system issues and implement effective solutions.
- Capable of designing and delivering ad-hoc reports to meet dynamic business requirements.
- Understanding of regulatory and compliance frameworks such as GDPR, SOX, and internal audit standards.
- Experience supporting audit processes, including evidence gathering, documentation, and remediation tracking.
- Ability to work under pressure and deliver within tight timescales.
- Experience participating in system upgrades, testing (UAT, regression), and implementation of new features or modules.
- Ability to document processes, create user guides, and contribute to knowledge management.
- Familiarity with Agile, DevOps, or ITIL methodologies is advantageous.
- Strong interpersonal and communication skills to work effectively across teams and external vendors.
- Ability to translate technical concepts into business-friendly language for non-technical stakeholders.
Minimum Criteria
- Degree qualified in a data or information systems discipline.
- Minimum of 3 years’ experience in a Business Systems/Data Analyst or equivalent role.
- High proficiency in reporting tools (Power BI, MicroStrategy).
- Demonstrated experience supporting and maintaining ERP systems (SAP, Oracle, Workday, Service Now).
- Experience with Python, SQL, and data manipulation for automation and analysis.
- Excellent Excel, PowerPoint, and process mapping skills.
- Strong understanding of data structures, data integrity, and data governance.
- Experience with incident management and resolution processes.
- Awareness and exposure to AI driven analytics and predictive reporting.
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow.
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Business Systems & Reporting Analyst in Glasgow employer: Iberdrola SA
ScottishPower is an exceptional employer, offering a dynamic work culture that prioritises employee wellbeing and professional growth. With a competitive salary, extensive benefits including 36 days of annual leave, and opportunities for hybrid working in the vibrant city of Glasgow, employees are empowered to thrive both personally and professionally while contributing to a cleaner energy future.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Reporting Analyst in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at ScottishPower on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Business Systems & Reporting Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss tools like Power BI, Python, and SQL. We want to see how you can turn complex data into actionable insights!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled challenges in previous roles, especially around system administration and data integrity. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ScottishPower.
We think you need these skills to ace Business Systems & Reporting Analyst in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Systems & Reporting Analyst. Highlight your experience with reporting tools like Power BI and ERP systems such as SAP and Oracle. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your experience with data analysis and process optimisation, as these are key for us.
Showcase Your Technical Skills:We love seeing technical prowess! Make sure to include your proficiency in Python, SQL, and any other relevant tools. If you've worked on automation or reporting projects, share those experiences to demonstrate your capabilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Iberdrola SA
✨Know Your Tools
Familiarise yourself with the reporting tools mentioned in the job description, like Power BI and MicroStrategy. Be ready to discuss how you've used these tools in past roles to deliver insights and improve processes.
✨Understand the Systems
Get a solid grasp of the ERP systems listed, such as SAP, Oracle, and Workday. Think about specific examples where you’ve administered or improved these systems, and be prepared to share your experiences during the interview.
✨Data Integrity is Key
Highlight your understanding of data structures and governance. Prepare to explain how you've ensured data accuracy and integrity in your previous roles, as this will show your attention to detail and commitment to compliance.
✨Communicate Effectively
Practice translating technical jargon into business-friendly language. You’ll likely need to explain complex data insights to non-technical stakeholders, so being able to communicate clearly is crucial for success in this role.
